• 五险一金
• 带薪年假
• 岗位晋升
• 管理规范

Operational
营运管理
§  Systematically andefficiently calls on Key Accounts within location and reports findings andopportunities to the Director of Sales.
系统有效的对关键客户进行电话联系，并向销售部总监汇报新的市场发现和生意机会。
§  Set clear goal totarget the weekly new accounts, ENT, to get more business.
制定每周开发新客户目标，宴请目标，以争取更多生意。
§  Daily lobby duty togreet more in house guests which need to be built more relationship, forgetting more business. 
每日大堂/行政酒廊值班以见到更多在店客户，建立更多关系，了解在店客户需求获取更多生意。
§  Know the dailyarrivals, VIP guests, and group organizers to build close relationship.
了解每日到店客人，VIP客户，团队负责人等，与客人建立紧密联系。
§  Professionallyconducts routine telemarketing activities to identify new businessopportunities.
专业地进行日常电话销售，寻求并确定新的生意机会。
§  Conducts regularMarket Surveys and Competitor Researches.
进行正常的市场调查和竞争对手的调查。
§  Confers withDepartment Heads to discuss and formulate plans for soliciting business.
同部门主管协商讨论，并明确阐述获取生意的计划。
§  Ensures servicesprovided by the department are always available and are always carried out todefined Standard with the utmost efficiency, consistency and courtesy asdetailed in the Department Operations Manual.
确保酒店提供的服务总是按照部门运营指南所定义的标准执行的，高效，持续和礼貌，而且总是现实可行的。
§  Manage the hotel RFPsection, ready for proposal and update RFP status. Set the yearly new RFPtarget to get more RFP business. 
管理酒店所有RFP板块，每年及时报价更新RFP各公司状态，并制定每年新的RFP公司目标，争取更多RFP生意。
Administration 
行政
§  Assists with thedevelopment, maintenance and update of a detailed Department Operations Manualthat reflects Policies & Procedures, work processes and standards ofperformance within the Division. Ensures annual review to accurately reflectany changes.
协助反映部门政策、程序，工作流程和绩效标准的营运指南的更新、维护和发展，确保年度回顾能准确地反映任何市场变化。
§  Assists with thepreparation of the annual Marketing Business Plan, ensuring DivisionalObjectives fully address business objectives of the Hotel and needs ofemployees.
协助准备年度市场商务计划，确保部门目标充分支持酒店目标和满足员工的需要。
§  Assists with thepreparation and regular update of the Marketing Departmental Budget in closecooperation with the Director of Sales, ensuring targets are met and costs areeffectively controlled.
密切与销售部总监沟通合作，协助准备常规的部门预算的更新，确保目标达成和成本有效控制。
§  Ensures that anefficient and accurate filing system, both manually as well as electronicallyis maintained at all times (Fidelio Sales & Catering Sales).
确保电子型和纸张型文件系统随时处于有效准确的管理状态（Fidelio销售和宴会销售）。
§  Maintains complete andsupported records of all Sales Agreements, Contracts and Quotations for theHotel.
完整维护销售人员为酒店制作的协议、合同和报价及支持文件记录。
§  Establishes anefficient Trace File to ensure that all business booked is properly tracked.
建立有效的档案跟踪系统，确保所有预订完全地被跟踪处理。
§  Provides accuratereporting of Group business booked to the Sales Coordinator for monthlyconsolidation
按月提供精确的由售协理预订的团队生意报告。
Payroll & Productivity Management 
薪资及生产力管理
§  Exercises efficient PayrollManagement/ Resources allocation through the establishment of a flexibleworkforce throughout the Division. This will be based on the principles of aflexible employee base (Full Time & Part Time employees), multi-skillingand multi-tasking.
通过在整个部门内建立灵活的员工编制，实施高效的薪资管理/资源分配。 这基于一个灵活的员工编制基数（全职员工和临时工）、多技能及多任务的原则而定。
§  Directs subordinatesto ensure productivity meets standards given in accordance with Hyatt DesignStandards & Criteria and the Hyatt International Marketing OperationsManual.
指导下属以确保生产力管理能达到凯悦国际市场部营运手册的要求。
§  Focuses attention onimproving productivity levels and the need to prudently manage utility/ payrollcosts within acceptable guidelines, ensuring optimum deployment and energyefficiency of all equipment.
关注改进生产力水平及在可接受的指引下谨慎管理薪资，确保所有设备资源的优化组合和高效利用。
§  Ensures new Technology& Equipment are embraced as to improve productivity. 
确保员工熟练掌握新技术和新设备，来提高员工的生产力。
§  Reviews and constantlyseeks productivity level improvements of all employees through the process of“taking work out of the system” (when appropriate) and through streamlining ofwork process.
通过“灵活处理工作”（适当情况下）和简化工作流程，来回顾和不断探索所有员工的生产力水平改善。
People Management 
人员管理
§  Recruits, selects,motivates and develops Marketing employees to work following the operational,financial, administrative philosophies and willing to become multi-skilled andperform multi-tasks.
招聘，甄选、激励和发展销售部员工根据酒店运营的、财务的、行政的管理哲学工作，努力成长为掌握多样技能的复合型人才。
§  Through hands-onmanagement, supervises closely all Marketing employees in the performance oftheir duties in accordance with Policies & Procedures and applicable laws.
通过层级管理，密切监督所有销售人员职责范围内的表现必须和酒店政策和现行法律相匹配。
§  Ensures all employeesmaintain an up-to-date awareness of hotel product knowledge, current promotion,policy changes and appropriate internal communication.
确保部门员工掌握、更新酒店知识，清楚目前酒店推广计划，了解政策变化和适当的内部沟通。
§  Delegatesappropriately duties and responsibilities to equipped and resourcefulemployees, nurturing and developing them whilst ensuring standards of operationand safety are maintained.
适当授权给经验丰富的员工，培养和发展他们，同时保持和维护营运和安全的标准。
§  Instills and supportsthe Training initiatives and philosophies of the company and works closely withthe Training Manager in developing a team of active Departmental Trainers.
潜移默化的灌输和支持公司的培训精神和以人为本的管理哲学，并密切联系培训部经理培养和发展部门培训师。
§  Ensuring that allManagers and Team Leaders take an active role in the training and developmentof employees. 
确保部门的领班和经理人员在培训和员工职业发展中扮演积极的角色。
§  Develops and assistswith training activities focused on improving skills and knowledge.
协助和展开提高员工技巧和知识的培训活动。
§  Ensures employees havea complete understanding of Rules & Regulations, and that behaviourcomplies.
确保员工充分理解并遵守酒店的政策。
§  Monitors employeemorale and provides mechanisms for performance feedback and development.
激励监督员工士气，提供表现反馈和发展的机制。
§  Conducts annualPerformance Development, providing honest and appropriate feedback.
进行年度绩效考核，真实、适当的给予评估。
§  Effectivelycommunicates guiding principles and core values to all levels of employees.
确保各层次员工有效沟通的准则和具备核心价值理念。
任职要求：
有丰富的MICE资源

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