招聘Assistant Housekeeper 助理管家_昆明洲际酒店招聘信息-最佳东方

Duties and Responsibilities工作职责

· Monitors Housekeeping personnel to ensure guests receive prompt and courteous service

· 监督客房部工作人员，确保客人得到及时和礼貌的服务。

· Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention

· 监督客房部工作人员，确保客房，特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。

· Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry

· 除与工程部和洗衣房进行沟通外，还要向其它业务部门，特别是确保前厅部了解准确的客房状况。

· Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms

· 进行具体时间安排，由主管据此对所有客房区域，包括入住和未入住的房间进行日常视察。

· Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required

· 定期对所有客房区域进行视察，以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。

· Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

· 对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施。

· Follows up on progress of agenda items covered in regular meetings

· 对日常会议上讨论的议程事项的进展程度进行跟进。

· Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests

· 确保客房部工作人员熟悉酒店的各项内部设施，可以向客人提供各种协助。

· Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department

· 坚持就影响客房部工作的各种问题向行政管家进行汇报。

· Supervises outside contractors to ensure contractual compliance

· 对外来承包商进行监督，以确保合同合规。

· Ensures that consumption of guest supplies is under control

· 确保客用品的消耗得到控制。

· Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests

· 协助监督和控制客房部的相关工作程序，包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健康和安全的规定。

· Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc

· 与行政管家一起管理例行清扫活动，包括春季大清扫等。

· Acts on behalf of the Executive Housekeeper in his / her absence as assigned

· 当行政管家缺席时代理其工作。

· Works with Superior and Human Resources on manpower planning and management needs

· 与上级领导和人力资源部一起进行人力规划和管理需求。

· Works with Superior Director of Finance in the preparation and management of the Department’s budget.

· 与上级领导和财务总监一起编制和管理部门预算。

QUALIFICATIONS AND REQUIREMENTS任职要求

· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

· Good writing skills

· 具有良好写作技能

· Proficient in the use of Microsoft Office

· 熟练使用微软办公软件

· Problem solving, reasoning, motivating, organizational and training abilities

· 具有解决问题，推理，号召，组织和培训能力

· Strong Leadership skills in managing teams

· 在管理队伍中有很强的领导技能

昆明洲际酒店是由云南省康旅控股集团有限公司(HCT)投资兴建的豪华国际五星级酒店，位于美丽的高原明珠滇池之畔,遥望西山睡美人。酒店拥有536间(套)装潢精致的豪华客房，包括各种套房1600平方米的大宴会厅可容纳最多1200人的用餐或会议活动室内及室外泳池、温泉泡池和SPA为宾客提供舒适放松的休闲体验。我们酒店正在寻找自信负责、形象专业的员工加入我们的团队。作为回报，我们将为你提供具有市场竞争力的薪酬和福利，遍布全球的集团酒店的员工入住优惠，并为你提供学习新技能和拓展职业生涯的各种机会。你将加入一个杰出的团队，愉快地从事充满乐趣的工作，每天上班时你都会感到精神振奋、充满活力。最重要的是，我们会为你提供“尽炫自我的空间”。如果这一切听上去正合你意，或者你还想了解更多信息，请访问www.ihgjobs.cn和我们联系，告诉我们你将如何把个人技能和热情融入到洲际酒店集团的工作中来。加入我们的团队，做始终充满自信的自己！招聘日期：每周一至周五（法定节假日除外）招聘时间：上午10：00 至下午 5：00 招聘地址：昆明西山区怡景路5号昆明洲际酒店人力资源部联系电话：0871-64094338/64094335