To supervise the other guest relations and the concierge loungeattendants. To ensure that they are adhering to all hotel policies, proceduresand standards while striving towards total guest satisfaction. To ensure thatthe above-mentioned areas are working in a professional manner at all times.Responsible for hiring, training and development of all concierge-relatedassociates, so they are hospitable, outgoing and guest oriented.
· Minimum 5 years Front Desk experience with at least 2 years of Front Desk Supervisory experience. · Demonstrated excellent communication and hospitality skills. · Demonstrated leadership qualities. |
· Demonstrated communication skills. Fluently in English and Mandarin. |
· Minimum graduated from College. |
· N/A |
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