• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 年底花红
• 包吃包住
• 员工活动丰富

 
Sign in for attendance in full uniform, uniform must be cleaned and presentable. Always check personal hygiene and be well groomed in appearance. Always wear a clean and tidy uniform and well-polished shoe.
 
身着干净整洁的制服签到。时刻保持个人卫生和良好的仪容。制服和工鞋应保持干净整洁。
 
Always be friendly and keep smiling under any circumstances.
 
任何情况下都应面带微笑并保持友好的态度。
 
Handle all complaints and requests immediately and tactfully. Make sure the guests are satisfied with the service before they leave the hotel. Request assistance from the Exec. Housekeeper if complaints and requests cannot be handled.
 
迅速巧妙地处理客人的投述和要求。确保客人离开酒店前对酒店提供的服务感到满意。如果无法妥善处理客人的投述和要求应请求行政管家的帮助。
 
Clean and make up occupied rooms according to hotel standards by performing such duties as:
 
按照酒店的标准清洁住人房，包括：
 
A:  Emptying and cleaning of wastebaskets, ashtrays, etc. Removes room service trays from rooms for collection by room service personnel.
 
清空并清洁垃圾桶，烟缸等。将送餐服务盘收出以便送餐部的员工移走。
 
B:  Making of beds Proper bed making as instructed according to the procedures. Ensure that all linens on the beds are clean and in good condition. Always check bed pads, blankets and bedspread, whether there are blooded marks and stains.
 
按照程序做床。确保床上的所有布草干净整洁，经常检查床垫，毛毯和床罩是否有血渍和污迹。
 
C:    Cleaning of bathroom which includes:
 
清洁浴室，包括：
 
a. Toilet bowls 马桶
 
b. Bathtubs and washbasins 浴缸和面盆
 
c. Mirrors, shower curtains镜子和浴帘
 
d. Floors and wall tiles 地面和墙砖
 
e. Ceiling and drainage 天花和地漏
 
Proper procedure in cleaning bathrooms and using right chemicals and dilution. Ensure that there is no hair in the bathtub and washbasin. Ensure that mirrors and fixtures are well polished and without stains. Dusting furniture and fittings.
 
按照正确的程序清洁浴室并使用正确的清洁药水。确保浴缸和面盆中没有头发，镜子和装饰物光亮无污渍。所有家具和装饰物均应抹尘。
 
D:Systematic way of dusting and using right supply and polishers. Ensure that the corners and inside the drawers are touched. Check and remember guest supplies, which are, need to be replaced during dusting furniture.
 
按系统的方式抹尘并使用相应的清洁用具，角落和抽屉的内侧也应清洁，抹尘过程中检查并记住需要补充的客用品。
 
E:Changing towels, replenishing supplies as per standard set-up such as matches, soaps, stationers, etc.
 
按照标准设置更换毛巾，补充客用品如火柴，香皂，文具等。
 
F: Vacuuming of carpets starting from far of room and ends at entrance. Vacuuming upholstery and furnishing.  
 
按从内到外的顺序给地毯吸尘。也应对软装饰和家具吸尘。
 
Check and report all maintenance repairs and requests to the supervisor immediately.
 
检查并立即向主管报告所有维修问题。
 
Check and report mini bar consumed item to F/O cashier.
 
检查并向前台收银报告酒水消费。
 
Keep linen shelves and pantry neat and clean at all times.  Ensure that vacuum cleaner is clean and in good condition.
 
时刻保持布草架和工作间整洁干净，确保吸尘器干净且工作正常。
 
Reports of lost and found items to HSKP office immediately. 
 
所有客人失物应立即交至客房部办公室。
 
Carry out turn down service in the evening. 
 
提供开夜床服务。
 
Handles other duties and projects as assigned by the management.  
 
处理其它由管理层分派的工作。
 
Is prepared to implement assigned tasks during emergencies such as fires, power cuts and bomb threats.   
 
在紧急情况如火灾、停电和炸弹恐吓时随时准备执行分派的任务。
 
Should familiar with in-house facilities for the purpose of assisting guests. 
 
应熟悉酒店内各种设施以便协助客人。
 

The Westin Xian is an international luxury brand hotel, which located in the key area of Yanta District of Xi’an City. The most famous architecture in Xi’an ---- Big Wild Goose Pagoda is facing right to the face of the hotel. It only takes about 10 minutes to get to the ancient wall of Xi’an and 40 minutes to get to the Xi’an & Xianyang International Airport. The Westin Xian is the unique upscale 5 star hotel in China who has an independent museum inside.西安威斯汀酒店是位于西安市雁塔区核心位置的国际奢华品牌酒店。坐落于西安市著名景点大雁塔以南，雁塔区新兴商圈大唐不夜城的中心。西安威斯汀酒店距离城墙仅需十多分钟车程，驱车至咸阳国际机场四十余分钟，至西安众多旅游景点的交通也十分便利，同时是西安唯一一家独立拥有博物馆的豪华五星级酒店。The Westin Xian is managed by Marriott, which is the largest and most upscale international hotels group in the world. Since the Westin history started in 1930, Westin hotels and resorts is infused with the spirit of adventure and is celebrated for its innovations that continue to transform the entire landscape of the hotel industry. Many of the famous services were created by Westin, for example, the electronic booking system, 24 hours meal service etc. Along with this, in order to provide more inspiring experience, the Westin created the Heavenly Bed, Superfood and Westin WORKOUT. 西安威斯汀酒店由全球知名酒店管理集团万豪国际集团管理集团管理。威斯汀酒店品牌自1930年诞生以来，一直都是酒店行业的领导者及创新者。酒店行业诸多耳熟能详的服务项目均由威斯汀首创，比如酒店电子订房系统，24小时客房送餐服务等。随后，为更好的给客人提供焕发活力的全新酒店体验，推出威斯汀独有的Westin Heavenly®（威斯汀天梦）系列，及关注客人健康饮食和焕发自我的SuperFoodsRx™（活力食品方案）及WestinWORKOUT®（威斯汀健身），让威斯汀的宾客在旅途中保持健康。The Westin Xian is a solely foreign-owned enterprise whose owner is Yungao International Hotel Company. There are 6 floors in the hotel which is divided into 4 in the ground and 2 underground. 329 guest rooms and suites will provide you a quiet & personal space; all different restaurants and bars serve you all kinds of great food from all over the world. As for the business use, we offer one Grand Ballroom covers 1490 square meter and 10 function rooms. At last but not the least, we surely prepared well for the Heavenly SPA and WORKOUT for an inspiring journey.西安威斯汀酒店是由运高国际酒店有限公司全额投资设立的外商独资企业。酒店共有六层,包括地下两层地上四层，共有329间客房，多个风格迥异的餐厅及酒吧，让宾客尽享全球美食。酒店还拥有十个多功能会议厅和一个1490㎡无柱大宴会厅以及一流的设备供商旅客人选择，并拥有威斯汀品牌独有的Heavenly SPA及WestinWORKOUT®让宾客尽享焕发活力之旅。Westin is far more than a hotel brand, there’s where let you know the true meaning of “this is how it should feel”…威斯汀远远不止是一个酒店品牌，更是让宾客体会贴心服务并真正体验“this is how it should feel（美妙感觉莫过于此……）”之所。