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职位描述
【岗位职责】
1、负责协调和督促夜间的各种工作。协调夜间各部门的工作关系，处理和解决发生的各种问题和突发的各类事件。
2、完成接待和迎送夜间到离店的重要宾客，检查有关部门做好服务工作。
3、负责酒店夜间的质量管理工作。
4、编写“夜间工作日记”，记录当天工作的重要情况，发现的问题及处理的意见和结果。
【岗位要求】
1、大专以上学历，有同岗位工作经验一年以上。
2、了解酒店管理一般理论知识和酒店管理制度和工作规范。
3、熟悉各种应急预案的内容和程序，了解接待礼仪、礼节。
4、熟悉外事纪律，了解旅游法规，懂得治安、消防条例等法律、法规等基本知识。
5、具有较强的组织、指挥、协调和控制等方面的管理能力，能处理宾客投诉和突发事件。
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酒店业--国际高端酒店/5星级
100-499人
私营．民营企业
太原JW万豪酒店位于太原市腹地中心，矗立于热闹的亲贤商业圈，坐拥茂业天地, 集休闲娱乐购物为一体，成为城市潮流时尚达人聚集的潮流街区；周边交通便捷通畅，距离太原武宿国际机场仅20分钟车程，距离太原南站仅15分钟车程。JW Marriot Taiyuan is in Maoye Plaza, which is located in the prosperous business hub at the centre of Taiyuan. Maoye Plaza provides multiple services, including leisure, entertainment and shopping. It has become a very popular location for people pursuing a modern lifestyle to meet together. JW万豪酒店及度假村是万豪国际集团旗下备受瞩目的豪华酒店品牌之一，于全球各地的度假城市及顶尖度假胜地拥有众多美轮美奂的物业。简约高贵的酒店环境，为一众品味卓越而自信的杰出精英打造所需所想的理想空间，让他们在简单率性的写意氛围下，低调地享受恬静高尚的住宿地道体验。JW万豪酒店为客人提供细意雕琢且恰到好处的住宿服务，让他们精神充沛而挥洒自如地去处理重要事务。现时，集团有超过100多家JW万豪酒店，遍及30多个国家。查询详情，请浏览jwmarriott.com。JW Marriott is part of Marriott International’s luxury portfolio and consists of beautiful properties in gateway cities and distinctive resort locations around the world. These elegant hotels cater to today’s sophisticated, self-assured travelers, offering them the quiet luxury they seek in a warmly authentic, relaxed atmosphere lacking in pretense. JW Marriott properties artfully provide highly crafted, anticipatory experiences that are reflective of their locale so that their guests have the time to focus on what is most important to them. Currently, there are more than 100 JW Marriott hotels in over 35 countries. For more information, please visit jwmarriott.com. 万豪国际（纳斯达克股票代码：MAR）集团总部位于美国马里兰州贝塞斯达，在133个国家和地区拥有超过7,600家酒店，包括直接经营酒店、特许经营酒店和授权分时度假酒店，并拥有30个酒店品牌。万豪国际集团运营屡获殊荣的旅行计划——万豪旅享家（Marriott Bonvoy）。垂询更多信息，请访问官网www.marriott.com。如需随时掌握万豪国际最新动态，可访问网上新闻中心www.marriottnewscenter.com，或在社交媒体上关注@MarriottIntl。MARRIOTT INTERNATIONAL Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,600 properties under 30 leading brands spanning 133 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.
