Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
评估所需人员编制,并准备每周的工作时间表,坚持预算目标 Ensure that the Reservation lines are attended to at all times during hours of operation and that sufficient staffing is present to meet the needs of daily business demands.
确保预订部员工在运作时间都在,有足够的工作人员在场,以满足日常业务需求的需要
Document any late or absent employees; maintain accurate and current employee records.
归档迟到或缺勤的任何员工,保持准确和当前的员工记录
Ensure staff’s knowledge of hotel services, features and amenities.
确保员工对酒店的服务,功能和设施等方面知识的了解
Prepare and communicate assignments to the Reservations Staffs. Assign additional tasks as they arise. Hold employees accountable for the completion of assigned tasks, on a daily basis.
给预订部员工准备和沟通工作任务。分配额外出现的工作。保持让雇员完成每天分配的任务
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