1.记录并保存销售额,客人的投拆、解决办法及所涉及的人员和设备方面的细节。
2.确保有足够的用品,并申请所需采购的物品。
3.确保员工完成好临时性的工作。
4.参加每天的晨会和每月的交流会议,总结并讨论服务及工作的准备情况。
5.关注客人对服务及饭菜的投拆,要求及需求。
6.尽快使新员工熟悉饭店,就饭店的规章制度对员工进行培训。
7.确保员工保持良好的仪容仪表。
8.向领导提出建议,以提高工作效率、增加销售额。
9.建立良好的人事关系,在工作中树立良好的工作形象,给饭店的客人、客户、部门经理及员工以专业化及热情服务的美好印象。
贵阳诺富特酒店是全球最大的酒店管理集团—法国雅高酒店管理集团旗下的品牌“诺富特”,集团秉承“尊重、信任、创新、持续的绩效、进取精神、热忱待客”的六大价值观。 Novotel Guiyang Downtown is the one of the hotels of Accor--- the World’s largest hotel management groups. And the group emphasis tothe six values “Respect, Trust, Innovation, Sustainable Performance,The spirit ofconquest Guest Passion”, 贵阳诺富特酒店是由法国雅高酒店集团管理的一家国际型现代商务酒店,位于市中心大十字,步行片刻便可到达贵阳著名古迹甲秀楼以及喷水池购物商圈。酒店距机场仅15分钟车程,距火车站仅8分钟车程,交通十分便利。酒店拥有 243 间宽敞雅致的客房,提供先进的客房科技产品和细致周到的服务,为商务游客和休闲游客提供舒适无比的住宿体验。Novotel Guiyang Downtown is ideally locatedin the city center at Dashizi, within walking distance of the Jiaxiu Pavilionand Penshuichi shopping area, only 15 minutes’ drive from the airport and 8minutes from Guiyang Railway Station. Featuring modern amenities, the 243spacious rooms and suites offercomfortable accommodations to Business & Leisure guests. 诺富特是世界领先的酒店运营商雅高旗下的中端酒店品牌。雅高酒店集团目前在全球92个国家运营3,600多家酒店,拥有超过16万名员工。诺富特品牌以始终如一的优越质量为商务及休闲旅客打造愉悦舒适的居住体验。酒店拥有宽敞、标准化设计的客房、全天候提供的平衡健康餐饮、优质的会议设备、细致周到的酒店员工、专门的儿童游乐区,以及舒缓身心的健身休闲设备。通过雅高酒店集团可持续发展项目“21世纪地球”,诺富特为保护地球作出承诺。面对当今日环境及社会问题等方面的挑战,诺富特品牌选择加入全球知名的环境认证项目ISO14001。Novotel is the midscale hotel brand of Accor,the world’s leading hotel operator, present in 92 countries with more than3,600 hotels and 160,000 employees. Novotel’s consistently high standard ofservice contributes to the wellbeing of both business and leisure travelers:think spacious, modular-design guestrooms, balanced cuisine available 24/7,excellent meeting facilities, attentive staff, dedicated children’s areas andrejuvenating wellness facilities. With PLANET 21, Accor’s sustainabledevelopment program, Novotel commits itself to the planet! To meet today’schallenging environmental and social issues, the brand has chosen to rely on aworld renowned environmental certification, ISO 14001. 诺富特在全球60个国家运营近400家酒店及度假村,坐落于主要国际城市中心,包括商务区域及旅游目的地。更多讯息,请登陆www.novotel.comNovotel offers closeto 400 hotels and resorts in 60 countries, situated in the center of majorinternational cities from business districts to tourist destinations. Moreinformation at www.novotel.com 酒店自2011年9月6日开业以来,荣获连续两年(2013/2014)TRIPADVISOR(到到网)卓越奖-经全球最大旅游网站众多旅行者评选, 2013年达到雅高集团“21世纪地球”的金级。Since the hotel opened on September 6th,2011, we has won CERTIFICATE OF EXCELLENCE for 2 years, it’s valued by theworld‘s largest travel website. We achieved the Gold in Planet 21 which belongsto Accor Group in 2013. 期待热爱酒店与服务行业的员工加入我们的团队,我们为您提供具有市场竞争力的薪酬和福利,1. 我们非常重视员工的培训,借助最大最强的雅高学院培训平台,通过管理技能培训让员工快速成长和提高。2. 您可使用“雅高员工卡”以最优惠的价格入住全球的雅高酒店。3. 您拥有全球调动机会。4. 我们为您提供舒适的员工宿舍。5. 我们为您提供四餐,以及带有淋浴的更衣室。6. 忠诚的员工是酒店最大的财富,因此酒店设立“忠诚奖励”。7. 我们将评选出季度/年度优秀员工与杰出经理。 We are waiting for the staffs who love hotelsand service industry to join our team. We provide you with competitivecompensation and benefits:1. We also attached great importance to the employees’ training;employees can be improved more under the Management Training through AcadmieAccor Greater China Corporate training.2. Bienvenue card for staff rate in global Accor hotels.3. The global transfer opportunities. 4. Provide the comfortable dormitory. 5. Provide employee meals and locker room with shower in hotel.6. Loyal employees are the largest wealth and assets for hotel,thus our hotel sets up “Loyal Rewards”.7. We will award staffs with Superstar and OutstandingManager quarterly and yearly.“如果照顾好我们的员工”,“他/她一定会照顾好我们的客人”是我们对员工的管理理念,贵阳诺富特酒店欢迎您的加入!Our principle is: “we take care of our employees to take care of our guests”. NovotelGuiyang Downtown welcomes you to join us. 有意者请投递简历到h8032-hr5@accor.com,标题格式“姓名”+“应聘岗位”+“目前所在地”。联系人:人力资源部 联系电话:0851-85881888-6606