• 带薪年假
• 人性化管理
• 技能培训
• 管理规范

岗位职责/职位描述
主要职责:
Main Duties:
全面落实酒店餐饮部的各项标准。
Ensures that minimum brand standards have been implemented. 
充分落实凯悦温情和餐饮部经典20条。
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
积极响应客人的合理建议，并尽快改善。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
团队协作，主动灵活待客，顾客至上，酒店的大局为重。
Works closely with other Food and Beverage Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
保证管事部的员工始终会以主动灵活的工作方式与其他部门的员工共事。时刻铭记我们的工作理念是“我们群策群力”。
Ensures that Stewarding employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
保证按照操作手册使用餐饮部内的所有仪器。
Ensures all F&B equipment and other facilities in the Outlet kitchen are maintained according to the Departmental Operations Manual requirements.　
努力满足每个餐厅的需求。　
Constantly strives to satisfy the needs of the Outlet by providing the necessary operating equipment.
严格控制库存，和固定设施的使用。并且确保所有的厨房都设施完善。
Strictly adheres to the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the outlet is adequately equipped.
保养和清理每个厨房及厨房内的设施。
Maintains the cleanliness of the Outlet kitchens and equipment.　
保证餐饮部后场的干净有序。
Assists to ensure that the back-of-house areas are kept clean and organised.
确保垃圾被及时清理，并确保每天放好卷纸及补满皂液盒。
Ensures garbage are disposed off properly and ensuring that paper towel dispensers and soap dispensers are filled daily.
§ 向餐务部经理/副理报告所有困难或问题，以进行解决和跟办。
Reports any difficulty or problem to Stewarding Manager/ Assistant Manager for solution or follow-up actions.
确保正确操作清洗餐盘、杯子、碟子、银器等的自动洗碗机。
Ensures proper handling of the automatic dishwashing machine that cleans and washes plates, cups, saucers, silverware, glasses and other dishes.　
确保根据所设标准洗净餐具、瓷器、玻璃器皿及银器。
Ensures tableware, chinaware, glassware, and silverware are washed and cleaned as per the established procedures.
给员工安排培训提高他们的专业知识和技能。
Conducts training to improve employees’ knowledge and skills.　
协助进行每月对运营设备及营业用品的盘点。
Assists in conducting monthly inventory checks on all operating equipment and supplies. 
根据酒店的“失物招领”处理程序处理所有“失物招领”物品。
Handles and reports “Lost and Found” items according to the Hotel “Lost and Found” procedures.
协助保证为每个餐厅提供洁净干燥的设施。　
Assists to ensure that each outlet is supplied with clean and dry operating equipment.
协助保证为每个厨房提供洁净干燥的厨具。
Assists to ensure that the food production areas are supplied with clean and dry kitchen utensils.
监督夜间厨房清洁工作和餐饮部的后场区域。　
Assists to supervise night cleaning contractors in kitchen and back-of-house food and beverage areas.
确保所有的清理工作严格遵守后场清理条例和垃圾处理规定。
Assists to ensure that back-of-house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to established standards.
确保按照部门营运手册的要求保养好厨房的餐饮设备及其它设施。
Assists to prepare and issue repair and maintenance job orders to ensure the proper maintenance of the outlet.

深航酒店管理公司简介


深航酒店管理有限公司是深圳航空有限责任公司的下属投资企业，专门负责深航在酒店业务领域的发展。自2004 年成立以来，先后荣获“中国十大品牌酒店管理集团”、“中国饭店业优秀民族品牌”、“中国酒店业最具投资价值酒店管理公司”、“中国最具发展潜力酒店管理公司”等殊荣, 并自 2009 年连续五年跻身“中国饭店业最具规模饭店管理公司 30强”。
Shenzhenair Hotel ManagementCo., Ltd., which is owned by Shenzhen Airlines, specializes in the developmentof hotel business. Since its establishment in 2004,it has won lots of awardsincluding 'China Top Ten Brand Hotel Management companies',“Excellent National Brand of China Hotel Industry’，‘The Most Potential Hotel Management Company in China Hotel industry’，‘The Most Investable Hotel Management Company in China Hotel industry’，‘ the Top 30 of China's hotel industry's largest hotel managementcompanies’.


深航酒店管理公司集酒店项目规划、筹备顾问、委托管理、品牌加盟、管理咨询、专业培训等业务于一体，对合作项目予以全方位的呵护，以深航的优质品牌、航空的特色服务和卓越的管理团队向外输出管理。
Shenzhenair Hotel ManagementCo., Ltd. can provide the services of project planning, constructionconsultants, operational management, brand franchise, management consulting andprofessional training and etc. We supply different kinds of property managementwith outstanding brand of Shenzhen Airlines, aviation featured services and theexcellent management team.


深航连锁酒店依托深圳航空强大的客户资源、营销网络和服务品牌优势，竭力为业主创造“三高三低”（即：高品质、高收益、高回报、低投入、低成本、低消耗）的、可持续发展的酒店管理和服务模式，旗下成员酒店现已遍布深圳、北京、上海、武汉、沈阳、郑州、桂林、三亚、南昌、喀什、厦门等国内近 20 个经济热点城市及著名风景区。
SZAHotel Chains rely on strong customer resources, marketing network and brand reputationto create sustainable hotel management and service models with "3 highs, 3lows"(high quality, high revenue, high return, low investment, low cost,low consumption), The SZA hotels have spread over the cities of Shenzhen,Beijing, Shanghai, Wuhan, Shenyang, Zhengzhou, Guilin, Sanya, Nanchang,Kashi,Xiamen ，Lijiang and some famous scenic spots.