§ Attends andcontributes to all meetings as required.
§ Ensures servicesprovided by the department are always available and are always carried out todefine Standard with the utmost efficiency, consistency and courtesy asdetailed in the Department Operation Manual.
§ Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found.
§ Is knowledgeable instatutory legislation in employee and industrial relations, understanding andstrictly adhering to rules & regulations established in the EmployeeHandbook and the hotel’s policies concerning fire, hygiene and health &safety.
§ Takes an activeinvolvement in the welfare, safety, development and well being of employeesproviding advice, counselling and truthful, diplomatic feedback.
§ Ensures all Outletemployees maintain high standards of personal presentation & grooming.
§ Maintains positiveguest and colleague interactions with good working relationships.
§ Exercisesresponsible management and behaviour at all times and positively representingthe hotel management team and Hyatt International.
§ Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the hotel, industry and company.