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Is responsible for maximisation of room sales and revenue for the Hotel and Company.
负责为酒店和公司创造最大限度的卖房收入。
Takes reservations and operates systems in accordance with minimum company standards.
按公司最小的标准做预订。
Fully conversant in the use of Spirit and Hotel’s property management system, Reserve 2.
完全熟悉使用酒店的财产管理系统。
Ensures a sales attitude is adopted at all times and maintains an awareness of sales opportunities within the Hotel and Company.
确保销售态度总是被采用且维持对酒店和公司里面的销售机会。
Knowledgeable with Hyatt hotels & resorts products in order to effectively promote them to guests.
明智有效地对客人促销Hyatt 酒店 & 渡假胜地的服务项目。
Trained in the Reservation Sales module and ensures consistent application of the methods thus achieving a high percentage of sales conversion from reservations enquiries.
培训销售方法且确保一致的申请方法如此达成来自预定询问的高百分比的销售转变。
Ensures the Assistant Manager-Reservations are kept informed of all developments within the department.
确定预定副理被告知所有在部门里面的发展。
Accepts and confirms customers’ requests for accommodation at Hyatt Hotels & Resorts, repeating all details to ensure accuracy in the data entered and providing them with a confirmation number
Hyatt
酒店和渡假胜地接受并且确认客户对住所的请求, 重复确定所有的细节且提供给他们准确性的数据。
Processes/ amends/ cancels all reservations requested by phone, mail or fax directly in Spirit system, promptly and accurately to established standards.
快速准确地建立手机、邮件或传真更更改\赔偿\取消所有预定要求的标准。
Ensures all waitlisted business is recorded appropriately.
确保所有不确定的业务被适当的记录。
Knowledgeable on all Hyatt Gold Passport and airline frequent partner programmes, assisting with enquiries at all times.
明确Hyatt金护照和经常合作伙伴的计划,总是为他们提供帮助。
Adheres to all company credit policies to ensure all revenue expected will be received.
跟进所有公司的信用卡政策,确保准确收到所有的收入。
Adheres to pre-set availability and rate controls.
注意已经预定的空房及比率控制。
Ensures all correspondences, faxes and electronic mail to be promptly replied within 24 hours.
确保所有的互通信件、传真、电子邮件在24小时内被快速地回复。
Maintains all files, records and documents in an orderly manner.
保持所有的档案、记录、文件有条理。
Co-ordinates closely with Sales personnel to enter all data for Groups/ Convention bookings.
密切配合个人销售的所有数据输到团队/会议的预定里。
Ensures all Group/ Conventions rooming list are entered promptly and accurately, releasing any unused rooms back to Hotel’s room inventory.
确保所有团队/会议排房单被快速准确地输入,避免任何不使用房间而拖欠酒店的房间收入。
Alerts Assistant Manager-Reservations on any oversell period due to heavy Group movements.
在超负荷卖房时期,提醒预订部副理大团队的变动。
Informs respective Hotels if corporate rates are not properly loaded.
如果团队比率不能被完全安排,通知酒店。
Checks daily arrivals to ensure all reservations entries are complete and accurate.
检查每日的预定,确保所有的预定被完全并准确的输入。
To familiarise the people who are the regular callers and create a good relationship with them.
使人们掌握规范的电话用语并与他们建立良好的关系。
Assists in tracking guests’ feedback from regular callers.
协助打电话者跟进客人的反馈。
To ensure proper handling of telephone inquiries and always reflects professionalism and politeness.
确保恰当的处理电话咨询,并总是表现出专业性和礼貌。
To carry out any other assignment as determined by the Assistant Manager-Reservations.
坚决的完成预订副理其他任何的安排。
长春凯悦酒店成为凯悦品牌在吉林省的首间城市酒店;也是近二十年来全新进驻长春市中心区域的国际品牌商务酒店。长春凯悦酒店位于长春市繁华中心、人民大街与解放大路交汇处的宏汇国际广场。该座摩天大楼由屡获奖项的美国著名建筑公司Goettsch Partners设计,是集酒店、商务、美食和娱乐等于一体的多功能新型社区。长春凯悦酒店地理位置优越,不仅毗邻政府部门及银行,更可便捷前往长春电影制片厂旧址博物馆、长春世界雕塑公园、伪满洲皇宫博物馆、净月潭国家森林公园、南湖公园等著名景点。酒店距离长春龙嘉国际机场需50分钟车程,距长春火车站和长春火车西站仅需20和30分钟。面试接待时间:每周一至周五,上午9:00 – 下午16:00 地址:长春市朝阳区人民大街3233号长春凯悦酒店B2层。(乘坐地铁一、二号线、6路、306路、66路、312路、17路、13路、9路等在人民大街/解放大路下车即是。) 电话:0431-81161168、0431-81161167 请携带身份证及1张二寸彩色照片前来面试