【岗位职责】
1、有效地管理本市和长途电话设备;
2、管理对客留言和传呼服务,确保留言转接服务设施的有效运转;
3、将客人和其他部门的意见和建议及时反馈给总机主管或经理;
4、熟悉酒店的所有分机号码,更新各种问讯资料;
5、确保有效的总机服务,友好的为客人提供服务。
【岗位要求】
1、良好的沟通能力,善于与各部门协调联系;
2、具有团队合作意识和服务意识;
3、具有一定的英语表达能力。
Celebrated AddressRisinghigh above the prestigious financial district in one of China’s most burgeoning cities, The St. Regis Shenzhen is a refined landmark with spectacular views setin the business center. Experience a rarified atmosphere and gracious service.精心选址深圳瑞吉酒店位于中国最蓬勃发展的城市之一 - 深圳,这座精美的地标性建筑矗立于著名的金融区内,可俯瞰城市的壮观美景。欢迎您前来体验这里的优雅氛围和亲切服务。Extraordinary OptionsWhether savoring a wealth of sumptuous dining choices in our five restaurants and lounges, indulging in a blissful spa treatment, stimulating mind and body inthe health club, whatever your choice, expect uncompromising pampering andelegant style.非凡选择无论您是在我们的 5 家餐厅和酒吧享用丰盛可口的美食佳酿,还是体验一次放松舒缓的水疗护理,或是在健身俱乐部彻底焕发身心活力,都将获得无与伦比的舒适享受和优雅氛围。Captivating ViewsThe 290 guest rooms and suites offer residential - style sanctuary in a discerningand contemporary setting, with lavish appointments and magnificent city views. Whatever the request, St. Regis Butler Service is available any time, day ornight.迷人美景酒店的 290 间客房及套房装潢奢华,不仅拥有舒适时尚的幽居环境,还可饱览壮丽迷人的城市美景。无论您有何需求,瑞吉管家都将随时为您送上贴心服务,让您心满意足!Growing with Marriott International, Realize New Heights with The St. Regis Shenzhen!与万豪国际共成长,同深圳瑞吉成就新高度!