招聘Butler Service Agent 总机接线员_深圳瑞吉酒店招聘信息-最佳东方

1.Ensure the correct operation of the switchboard for fast and efficient transferring of internal and external calls.

快速高效的转接所有来电。

2.Greets customers immediately with a friendly and sincere welcome. Responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, etc. according to individual needs.

诚挚友好的问候客人。快速精准的回答和应对客人提出的问题及要求，其中包括各消费场所的营运时间方位等。

3.Ensure the Guest Service Center Supervisor or Manager is kept fully aware of any relevant feedback from either customers or other department.

将客人和其他部门的意见和建议及时反馈给总机主管或经理。

4.Check all the equipment in Guest Service Center Centre all the time to ensure smooth operation. Keep the Guest Service Center centre clean and tidy to ensure that all the staff may work in a comfortable environment.

时刻关注总机各项设施设备的运转是否正常，保证总机的清洁干净，为员工提供一个相对舒适的工作环境。

5.Reviews VIP arrival and ensures proper handling of VIPs and groups.

关注VIP预抵及团队客人.

6.Takes an active role in the team by being kind, cooperative, helpful and never forgetting the person behind the guest.

积极的工作，友好的为客人提供服务。

岗位要求

Job Requirements

1-2 years working experience with same position in Brand Hotel

一至两年同等岗位品牌酒店工作经验。

Good community ability required.

较好的沟通能力

Celebrated AddressRisinghigh above the prestigious financial district in one of China’s most burgeoning cities, The St. Regis Shenzhen is a refined landmark with spectacular views setin the business center. Experience a rarified atmosphere and gracious service.精心选址深圳瑞吉酒店位于中国最蓬勃发展的城市之一 - 深圳，这座精美的地标性建筑矗立于著名的金融区内，可俯瞰城市的壮观美景。欢迎您前来体验这里的优雅氛围和亲切服务。Extraordinary OptionsWhether savoring a wealth of sumptuous dining choices in our five restaurants and lounges, indulging in a blissful spa treatment, stimulating mind and body inthe health club, whatever your choice, expect uncompromising pampering andelegant style.非凡选择无论您是在我们的 5 家餐厅和酒吧享用丰盛可口的美食佳酿，还是体验一次放松舒缓的水疗护理，或是在健身俱乐部彻底焕发身心活力，都将获得无与伦比的舒适享受和优雅氛围。Captivating ViewsThe 290 guest rooms and suites offer residential - style sanctuary in a discerningand contemporary setting, with lavish appointments and magnificent city views. Whatever the request, St. Regis Butler Service is available any time, day ornight.迷人美景酒店的 290 间客房及套房装潢奢华，不仅拥有舒适时尚的幽居环境，还可饱览壮丽迷人的城市美景。无论您有何需求，瑞吉管家都将随时为您送上贴心服务，让您心满意足！Growing with Marriott International, Realize New Heights with The St. Regis Shenzhen!与万豪国际共成长，同深圳瑞吉成就新高度！