- Must know menu items as well as drink list
必须熟知所有的菜单和酒水单内容
- Must know Outlet setup standards.
必须熟知餐厅的摆台标准。
- Handles complaints and reports to immediate supervisor.
向值班主管汇报客人投诉。
- Prepares service mise en place and ensures smooth operation at all times.
布置摆台,保证运营顺畅。
- Must know outlet service manual, hotel rules & regulations and hotel emergency procedure.
必须掌握餐厅服务流程,酒店规章制度和紧急情况处理程序。
- To follow the procedures, policies and techniques of service.
遵循工作标准,制度和技术。
- To have full understanding of the menu preparation to ensure good salesmanship.
作为一个好的销售人员,需要充分理解菜单。
- To be courteous and friendly to guests and colleagues.
殷勤友好的对待客人和同事。
- To present menu to guests and take beverage order if necessary.
向客人展示菜单并点餐。
- To recommend menu items and beverage if necessary.
必要时为客人推荐菜品和酒水。
- To understand the coordination between the kitchen and the restaurant.
理解餐厅和厨房的协作。
- To assist guests with chairs when arriving and leaving.
帮助客人入座和离座。
- To clear soiled items to the washing area.
将使用过的餐具撤到洗碗间。
- To continuously check and replenish or exchange: bread, butter, water, ashtrays or any other condiments.
检查、补充和更换:配餐面包,黄油,水,烟灰缸或其他配料。
- To reset table as soon as guests leave.
客人离开后重新布置餐台。
- To replenish clean items to their respective areas.
为负责的相关区域补充洁净器皿。
- To remove soiled linen and place them in appropriate area.
撤换布草并将其运送到正确的区域。
- To complete all side duties assigned by the Supervisors, Assistant Manager and Manager.
完成主管,副经理,和餐厅经理分配的其他工作。
- To carry out any other duties as and when required by the Supervisors.
执行主管交予的其他工作。
OTHERS 其他
To attend all training course organized by hotel.
参加酒店组织的培训。
To have thorough knowledge of service procedures.
具有扎实的服务知识。
Be able to work rapidly during peak hours.
能够在高峰时段高速度的工作。
Be flexible with shift hours.
适应弹性工作时间。
Teamwork is a necessity.
团队工作能力。
SPECIFICATIONS资质:
At least 1years’ work experience in the same position in other well established hotel, preferably in food & beverage outlets.
至少1年同等类型酒店同类职位工作经验
Ability to communicate in English.
能够使用英语交流。
Well groomed.
良好的仪容仪表。
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您的梦想够奢华吗?杭州和达希尔顿逸林酒店位于杭州钱塘区CBD,是该区首家希尔顿旗下品牌酒店,同时也是首家国际五星级标准酒店,酒店直接接驳地铁,交通十分便利。酒店共有308间配套齐全的舒适客房;并配备了总面积1,883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋,以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队,成为我们的“企业公民”,分享我们的待客哲学以及我们极富格调的工作环境。DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.酒店位置- 步行3分钟便可到金沙湖地铁站,距离杭州萧山机场仅20分钟车程。- 距离杭州市中心武林广场仅40分钟车程。- 距离西湖景区仅45分钟车程。Hotel Location- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.- 40-minute drive to Wu Lin Square.- 45-minute drive to West Lake Scenery.温馨提示:公开招聘面试时间:每周一至周五10:00-16:00交通路线参考:1. 地铁1号线:金沙湖站B出口2. 公交:B1/B1区间1/B1区间2 (下沙文化中心站,朝市民中心方向走10分钟) 782路(新业北路站) 328路/363路/365路/373路/376路/399路(下沙行政中心东)联系人:人力资源部电话:(0571) 89898888-5307