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The CateringManager welcomes the client to the hotel and informs themupon arrival of the facilities and discusses the program their stay andreconfirms the arrangement made.
Handles site inspections with potential clients,and ensures all walk-in customers are treated with a sales attitude.
To make regular sales calls a week on accountsassigned to and the original clients who have held Catering before, and keep up–to-date on the clients’needs and sell the products of the hotel that will satisfy those needs.
Ensures weekly entertainment luncheons and dinnerswith respective and potential clients to improve the relationship and discoverleads for coming business.
Ensure a sales attitude prevails at all times,utilizing every opportunity within the scope of your work that will assist withthe maximization of revenue.
Represents the hotel during meetings, wedding,cocktails and dinner parties with potential clients and sells the best possibleservice and the highest revenues in the interest of the hotels as well as theclient.
Toensure the correct group status is used and all requests are answered by theteam within 24 hours.
Toprepare proposal letter based on the client requirements (menus andprices should match the required food cost percentage of the hotel).
Ensure all traces and Catering inquiries are completed and recorded andaccurate trace dates and follow up within Meeting Success Standard Procedures,ensure that input standards are correct and always meet the HMQ and Brandstandard.
Follow up on all proposal, contracts, deposit andcancellation charges to ensure the hotel policy is followed by all team members.
Toassess the physical requirements of the proposed function (number of pax, time,and type of function) and reserve an appropriate venue for the client in thebanquet reservation book.
Todiscuss with the clients further details pertaining to an event: menu,beverage, budget, miscellaneous arrangements.
Assures a good relation with the other departmentsof the hotel (mainly Banqueting Operations, Chefs, Housekeeping, Front Officeand Engineering) to ensure a proper operation of Catering .
On call to solve any problem that may occur duringthe stay of the respective group.
Afterthe function, to prepare the Thank you letter.
Tomaintain regular contacts with the banquet clients.
Toresearch new accounts and potential Catering business (by telephone, blitz call and salestrip).
Totransmit all information to Direct of Catering – Conference & Banqueting of all on-goingcorrespondence with clients, regarding possibility of a function.
Toassist Director of Catering – Conference & Banqueting in negotiatingwith prospective clients.
To make weekly and monthly plan and report, andreport to Director of Catering – Conference & Banqueting.
Tocontrol expenses relating to the function to ensure maximum net profit.
Maximizesincremental revenue attached to the banquet event/ room rental, premium drink,up-selling better menus etc.
Ensures regular competition Catering and activities checks are completed andmonitored for sales leads.
您的梦想够奢华吗?杭州和达希尔顿逸林酒店位于杭州钱塘区CBD,是该区首家希尔顿旗下品牌酒店,同时也是首家国际五星级标准酒店,酒店直接接驳地铁,交通十分便利。酒店共有308间配套齐全的舒适客房;并配备了总面积1,883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋,以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队,成为我们的“企业公民”,分享我们的待客哲学以及我们极富格调的工作环境。DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.酒店位置- 步行3分钟便可到金沙湖地铁站,距离杭州萧山机场仅20分钟车程。- 距离杭州市中心武林广场仅40分钟车程。- 距离西湖景区仅45分钟车程。Hotel Location- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.- 40-minute drive to Wu Lin Square.- 45-minute drive to West Lake Scenery.温馨提示:公开招聘面试时间:每周一至周五10:00-16:00交通路线参考:1. 地铁1号线:金沙湖站B出口2. 公交:B1/B1区间1/B1区间2 (下沙文化中心站,朝市民中心方向走10分钟) 782路(新业北路站) 328路/363路/365路/373路/376路/399路(下沙行政中心东)联系人:人力资源部电话:(0571) 89898888-5307