- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
To maintain a high customer service focus by approaching your job with the customers always in mind. 在服务工作的整个过程中,时刻保持高度的客户服务意识。 ·
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流.
· Job Specific Competencies: 具体工作要求 ·
The Steward Team Leader ensures that the cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained in accordance to established quality standards. 管事部领班负责确保整个厨房区域的清洁度,卫生,设备和用具清洁卫生达到品质标准。 ·
Assists the Chief Steward in controlling on a daily basis the following: 协助管事部副经理/经理控制以下:
A. Level of sanitation standard in kitchen areas, equipment, utensils and equipment. 厨房的卫生标准 如 厨房设备,厨房用B.Guests & team satisfaction. 客人和团队的满意度 C.Breakage and Loss of equipment 破损和丢失 · Responsible for providing functional assistance to the stewarding team during operations. 负责在运营期间对管事部团队提供协助
· Responsible for providing sufficient equipment which are in accordance to sanitation standards and in good condition, to the outlets and kitchen sections. 负责提供足够的设备无论是卫生标准还是好的条件 ·
Responsible for ensuring sufficient cleaning supplies and equipment to operate the stewarding section, during a shift. 负责确保充足的清洁剂和设备在当班的时候 ·
Responsible for the results in the implementation of the cleaning schedule. 负责按照清洁时间表执行 ·
Assigns specific tasks to team during a shift. 安排细节的工作 Takes the daily inventory and requisition of cleaning supplies. 预备每天清洁用品的申请和盘点 ·
Attends all scheduled meetings and training sessions required for the position. 参加所有有关的会议和培训 ·
Reports accidents, incidents, breakage and loss to the Asst Chief Steward at the end of each shift. 每个班次结束前向管事部副经理 报告意外事故,破损和丢失 ·
Records in the logbook, daily cleaning assignment and results. 将每天的清洁任务和结果记录到交接本上 ·
Communicates effectively with superior and team. 有效的和上级或团队沟通 ·
Knows the daily, weekly and monthly cleaning tasks required of the stewarding section. 了解,知道管事部每天,每周,每月的清洁任务需求 ·
Checks the set-up and clearing of buffet set up for the outlets and banquet functions. 检查其他餐厅或宴会厅自助餐炉的摆台和 清洁
Inspection all areas of the kitchen, canteen, store rooms etc. for sanitation and working condition, at the start and end of the shift. 上班前和下班后 检查所有区域包括厨房,餐厅,库房等等 工作环境和卫生 ·
Supervises and checks results of cleaning tasks scheduled during the shift. 主管在当班时检查清洁任务的结果 ·
Assists with the updating & reviewing of cleaning products and cleaning methods. 协助更新或评估清洁产品和清洁方法 Follows up in operation, that established sanitation standards for kitchen areas, equipment and utensils are implemented consistently 跟进运营,贯彻执行所有厨房已确定的卫生标准,厨房设备和用具 ·
Supervise team to control and avoid breakage of equipment and wastage of cleaning supplies. 主管团队要控制和避免设备的损坏和清洁用品的损耗 ·
Capable of performing all tasks in the stewarding section. 有能力完成所有管事部任务 ·
Capable of operating all the cleaning equipment in stewarding. 有能力操作管事部所有的清洁设备 ·
Checks the security of operating equipment storeroom daily. 每天检查操作设备库房的安全 ·
Ensure all silverware is polished 确保所有银器保持标准的光泽度 Maintain Hygienic Standards and Practices 维持卫生标准和习惯 ·
Assists the Asst. / Chief Steward motivates a strong team amongst the stewarding team assigned in his/her shift. 协助管事部副经理/经理组建一只强大的团队在管事部团队中 ·
Coaches, counsels and disciplines the stewarding team in accordance to Hotel’s Policies and Procedures 培训, 忠告和纪律使管事部团队符合酒店的程序和政策 ·
Reports to the Asst. / Chief Steward. 向管事部副经理/经理汇报工作 · Coordinates with the kitchen team and service team in the performance of work. 在工作中协助厨房和餐厅 · Coordinates with the team of other departments for other Hotel activities. 协助其他酒店其他部门 ·
Coordinates with shift engineers for repair and maintenance of equipment 协助当值工程师检修和维护设备
To supervise the financial performance of the department in line with the profit plan 在盈利目标的基础上进行有效的财务管理。
Being aware of potential highs and lows in the business 了解生意潜在的增长或减低的态势。 ·
Communicating relevant financial information to the team 与团队成员有关的财务状况。
Supervising Health and Safety卫生及安全管理 ·
To actively supervise & ensure the health, safety and well-being of customers and all staff 主动监管并确保客人及员工的安全卫生环境。
Understanding relevant FSMS legislation & the implications on the operation of the department 理解FSMS法,并在餐厅的日常运营中执行。 ·
Ensuring that safe and healthy working practices are observed throughout service. 在服务过程中确保严格遵守卫生及安全守则。
Reporting any accidents/incidents to theSupervisor/Manager. 向上一级主管或经理汇报发生的任何事故. ·
Does any special assignment as assigned by the Assistant Chief Stewarding... 任何其他管事部经理助理指派的工作.
您的梦想够奢华吗?杭州和达希尔顿逸林酒店位于杭州钱塘区CBD,是该区首家希尔顿旗下品牌酒店,同时也是首家国际五星级标准酒店,酒店直接接驳地铁,交通十分便利。酒店共有308间配套齐全的舒适客房;并配备了总面积1,883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋,以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队,成为我们的“企业公民”,分享我们的待客哲学以及我们极富格调的工作环境。DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.酒店位置- 步行3分钟便可到金沙湖地铁站,距离杭州萧山机场仅20分钟车程。- 距离杭州市中心武林广场仅40分钟车程。- 距离西湖景区仅45分钟车程。Hotel Location- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.- 40-minute drive to Wu Lin Square.- 45-minute drive to West Lake Scenery.温馨提示:公开招聘面试时间:每周一至周五10:00-16:00交通路线参考:1. 地铁1号线:金沙湖站B出口2. 公交:B1/B1区间1/B1区间2 (下沙文化中心站,朝市民中心方向走10分钟) 782路(新业北路站) 328路/363路/365路/373路/376路/399路(下沙行政中心东)联系人:人力资源部电话:(0571) 89898888-5307