管事部领班Stewarding Team Leader
3千-4千
停止招聘
发布于 2022-03-16
管事部领班Stewarding Team Leader
3千-4千
杭州 | 3年以上 | 学历不限 | 招1人
停止招聘
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职位描述

To maintain a  high customer service focus by approaching your job with the customers always  in mind.   在服务工作的整个过程中,时刻保持高度的客户服务意识。  ·            

To have a  positive impact, taking personal responsibility and initiative to resolve  issues, always clearly communicating with both customers and colleagues.   保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流. 

·    Job Specific Competencies: 具体工作要求     ·            

The  Steward Team Leader ensures that the cleanliness, hygiene and sanitation of  all kitchen areas, equipment and utensils are maintained in accordance to  established quality standards.  管事部领班负责确保整个厨房区域的清洁度,卫生,设备和用具清洁卫生达到品质标准。  ·            

Assists  the Chief Steward in controlling on a daily basis the following:  协助管事部副经理/经理控制以下:

 A.  Level of sanitation standard  in kitchen areas, equipment, utensils and equipment.  厨房的卫生标准 如 厨房设备,厨房用B.Guests & team  satisfaction.  客人和团队的满意度 C.Breakage and Loss of  equipment  破损和丢失  ·           Responsible  for providing functional assistance to the stewarding team during operations.  负责在运营期间对管事部团队提供协助

 ·  Responsible  for providing sufficient equipment which are in accordance to sanitation  standards and in good condition, to the outlets and kitchen sections.  负责提供足够的设备无论是卫生标准还是好的条件  ·            

Responsible  for ensuring sufficient cleaning supplies and equipment to operate the  stewarding section, during a shift.  负责确保充足的清洁剂和设备在当班的时候  ·            

Responsible  for the results in the implementation of the cleaning schedule.  负责按照清洁时间表执行  ·          

 Assigns  specific tasks to team during a shift.  安排细节的工作  Takes  the daily inventory and requisition of cleaning supplies.   预备每天清洁用品的申请和盘点  ·            

Attends  all scheduled meetings and training sessions required for the position. 参加所有有关的会议和培训  ·            

Reports  accidents, incidents, breakage and loss to the Asst Chief Steward at the end  of each shift.  每个班次结束前向管事部副经理 报告意外事故,破损和丢失  ·          

 Records  in the logbook, daily cleaning assignment and results.  将每天的清洁任务和结果记录到交接本上  ·            

Communicates  effectively with superior and team.  有效的和上级或团队沟通  ·            

Knows  the daily, weekly and monthly cleaning tasks required of the stewarding  section.  了解,知道管事部每天,每周,每月的清洁任务需求  ·            

Checks  the set-up and clearing of buffet set up for the outlets and banquet  functions.  检查其他餐厅或宴会厅自助餐炉的摆台和 清洁 

Inspection  all areas of the kitchen, canteen, store rooms etc. for sanitation and  working condition, at the start  and end of the shift.  上班前和下班后 检查所有区域包括厨房,餐厅,库房等等 工作环境和卫生  ·          

Supervises  and checks results of cleaning tasks scheduled during the shift.  主管在当班时检查清洁任务的结果  ·            

Assists  with the updating & reviewing of cleaning products and cleaning methods.  协助更新或评估清洁产品和清洁方法 Follows  up in operation, that established sanitation standards for kitchen areas,  equipment and utensils are implemented consistently  跟进运营,贯彻执行所有厨房已确定的卫生标准,厨房设备和用具  ·          

Supervise  team to control and avoid breakage of equipment and wastage of cleaning  supplies.  主管团队要控制和避免设备的损坏和清洁用品的损耗  ·          

Capable  of performing all tasks in the stewarding section.  有能力完成所有管事部任务  ·            

Capable  of operating all the cleaning equipment in stewarding.  有能力操作管事部所有的清洁设备  ·            

Checks  the security of operating equipment storeroom daily.  每天检查操作设备库房的安全  ·            

Ensure all silverware is polished  确保所有银器保持标准的光泽度 Maintain Hygienic  Standards and Practices  维持卫生标准和习惯  ·            

Assists  the Asst. / Chief Steward motivates a strong team amongst the stewarding team  assigned     in his/her shift.  协助管事部副经理/经理组建一只强大的团队在管事部团队中  ·            

Coaches,  counsels and disciplines the stewarding team in accordance to Hotel’s  Policies and Procedures  培训, 忠告和纪律使管事部团队符合酒店的程序和政策  ·            

Reports  to the Asst. / Chief Steward.  向管事部副经理/经理汇报工作  ·  Coordinates  with the kitchen team and service team in the performance of work.  在工作中协助厨房和餐厅  ·            Coordinates  with the team of other departments for other Hotel activities.  协助其他酒店其他部门  · 

Coordinates  with shift engineers for repair and maintenance of equipment  协助当值工程师检修和维护设备

To supervise the  financial performance of the department in line with the profit plan  在盈利目标的基础上进行有效的财务管理。

Being aware of  potential highs and lows in the business     了解生意潜在的增长或减低的态势。  ·            

Communicating  relevant financial information to the team     与团队成员有关的财务状况。     

Supervising  Health and Safety卫生及安全管理     ·          

To actively  supervise & ensure the health, safety and well-being of customers and all  staff      主动监管并确保客人及员工的安全卫生环境。

Understanding  relevant FSMS legislation & the implications on the operation of the  department    理解FSMS法,并在餐厅的日常运营中执行。  ·   

Ensuring that  safe and healthy working practices are observed throughout service.  在服务过程中确保严格遵守卫生及安全守则。

Reporting any  accidents/incidents to theSupervisor/Manager.   向上一级主管或经理汇报发生的任何事故.  ·          

Does any special  assignment as assigned by the Assistant Chief Stewarding...  任何其他管事部经理助理指派的工作.  


其他要求
国际联号工作经历:优先
国内管理公司经历:优先
计算机能力:一般
年龄要求:50岁以下
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公司地址
杭州市钱塘区金沙大道600号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
您的梦想够奢华吗?杭州和达希尔顿逸林酒店位于杭州钱塘区CBD,是该区首家希尔顿旗下品牌酒店,同时也是首家国际五星级标准酒店,酒店直接接驳地铁,交通十分便利。酒店共有308间配套齐全的舒适客房;并配备了总面积1,883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋,以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队,成为我们的“企业公民”,分享我们的待客哲学以及我们极富格调的工作环境。DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.酒店位置- 步行3分钟便可到金沙湖地铁站,距离杭州萧山机场仅20分钟车程。- 距离杭州市中心武林广场仅40分钟车程。- 距离西湖景区仅45分钟车程。Hotel Location- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.- 40-minute drive to Wu Lin Square.- 45-minute drive to West Lake Scenery.温馨提示:公开招聘面试时间:每周一至周五10:00-16:00交通路线参考:1. 地铁1号线:金沙湖站B出口2. 公交:B1/B1区间1/B1区间2 (下沙文化中心站,朝市民中心方向走10分钟)               782路(新业北路站)               328路/363路/365路/373路/376路/399路(下沙行政中心东)联系人:人力资源部电话:(0571) 89898888-5307
杭州市钱塘区金沙大道600号
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