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杭州和达希尔顿逸林酒店LOGO

杭州和达希尔顿逸林酒店

    职位:楼层主管 Floor Supervisor(已停止招聘)

  • 职位性质:全职
  • 工作地区:浙江省杭州市
  • 招聘人数:1人
  • 学  历:不限
  • 工作经验:2年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供
  • 年龄要求:不限
  • 计算机能力:一般
  • 语言要求:不限
  • 国际联号工作经历:优先
  • 薪资待遇:面议
  • 职位有效期:2019-09-19至2019-12-18

岗位职责/职位描述

楼层主管:
1.
Trained and direct staff on guest floor
培训和引导员工去工作
2. Check occupied .departure and vacant rooms
检查所有的房间,如住人房,预退房和空房等
3. Report ready room to reception
将检查完后的干净房间汇报给前台
4. Check and report maintenance work to be done
检查和汇报工程问题并负责跟踪确保完好
5. Make recommendations on procedure to be adopted and personnel required to the Senior Supervisor
向高级主管提出合理化建议
6. Responsible for the cleanliness and upkeep of the floor assigned including equipment and supplies in general
确保楼层所有物品和工具的清洁
7. Report immediately sick and irregular guest to Assistant Executive Housekeeper
向行政副管家汇报客人生病和异常客人
8. Organize work assigned ensure that staff understand and perform their duties quickly and efficiently in order that the standard on quality and service are met all times
所安排的工作确保员工能够明白,并快速高效的去完成工作
9. Inspect service trolley to ensure that they are well-stocked
确保工作车储存规范
10.Check VIP rooms before guest arrival, visit guest during their stay to offer assistance
在贵宾客人到达之前检查好房间,并在其入住期间给予帮助
11. Collect rooms report sheet form guest floor, pay attention to all special remarks
收集员工工作表,特别注意表上面的特别事项
12.Before report off duty, make sure all corridors, service area are in good condition
在下班之前,确保工作间以及所有的服务区域干净,处于良好工作状况
13.Habitually report work to Assistant Executive Housekeeper in order to have a close communication
与行政副管家保持良好的沟通
14.Perform all kinds of duties as assigned
履行其他的工作安排
15. Responsible for linen & guest amenities inventory on monthly basis
负责每月布草和客用品盘点
16. Responsible for keeping record of all extra supplies to guest
确保准确的客人借物
17. Any other related duty which may be assigned by the Assistant Executive Housekeeper
完成行政副管家安排的其他工作。