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工作职责
Job Responsibility
1.完成上级领导交代的工作任务,包括工作目标和工作职责
?? Fulfill tasks assigned by concerned leaders, including the performance objectives and job responsibilities.
2.了解希尔顿的政策及程序,并保证所有的程序都确实地按照希尔顿运行着
?? Awareness of?Hilton?policies and procedures and ensure all procedures are conducted safely and within?Hilton?guidelines.
3.知道自己的职责,并严格执行职业,健康和安全方面的立法、政策和程序
?? Beaware of duty of care and adhere to occupational, health and safetylegislation, policies and procedures.
4.熟悉财物保管,急救,火警和紧急突发事故处理程序,安全熟练的操作设备/器材
?? Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
5.对危险情况采取最初步的措施,并通知管理者潜在的危险
?? Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
6.与住店客人建议并保持良好的关系, 争取做到超前服务
?? Build and maintain positive relationships with all internal customers and guests inorder to exceed their needs.?
7.遵守酒店的品牌标准
?? Adhereto hotel brand standards.
8.充分了解酒店的产品和服务,以便更好地为顾客解释和推销酒店的服务和设施
?? Maintaina high level of product and service knowledge in order to explain and sell services and facilities to guests.
9.与同事, 上级,组员以及各部门间建立良好的合作和互信关系
?? Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
应聘要求
Qualification
1.有一定英语口语和书写能力
?? Skill of spoken and written English2.良好态度,踏实肯学
?? Good attitude and willing to learn
3.P国际酒店同岗实习或工作经历者优先
?? Prioritise international brand same position work experience
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您的梦想够奢华吗?杭州和达希尔顿逸林酒店位于杭州钱塘区CBD,是该区首家希尔顿旗下品牌酒店,同时也是首家国际五星级标准酒店,酒店直接接驳地铁,交通十分便利。酒店共有308间配套齐全的舒适客房;并配备了总面积1,883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋,以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队,成为我们的“企业公民”,分享我们的待客哲学以及我们极富格调的工作环境。DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.酒店位置- 步行3分钟便可到金沙湖地铁站,距离杭州萧山机场仅20分钟车程。- 距离杭州市中心武林广场仅40分钟车程。- 距离西湖景区仅45分钟车程。Hotel Location- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.- 40-minute drive to Wu Lin Square.- 45-minute drive to West Lake Scenery.温馨提示:公开招聘面试时间:每周一至周五10:00-16:00交通路线参考:1. 地铁1号线:金沙湖站B出口2. 公交:B1/B1区间1/B1区间2 (下沙文化中心站,朝市民中心方向走10分钟) 782路(新业北路站) 328路/363路/365路/373路/376路/399路(下沙行政中心东)联系人:人力资源部电话:(0571) 89898888-5307