· Ensure that all guest’s baggage are received and delivered upon arrival and departureeven for baggage storage pertaining to the procedure laid down in the Hilton Hotels & ResortsFront Office standard.
确保所有客人的行李,收到、递送和寄存行李按照希尔顿酒店集团前厅部标准执行。· Be thoroughly aware of arrivals and departures of each day with emphasis on VIP’s,HHonors Members, groups and crew movements.
了解每一天重要客人,会员,团队以及工作人员活动离店情况。· To work closely with Guest Relations Manager to ensure baggage forVIP’s, HHonors Members are delivered promptly.
与客户关系经理密切联系, 确保VIP客人,会员成员的行李得到迅速接送。· To assist the Doorman and supervise on traffic control along the driveway duringpeak hours.
在高峰期时,协助门童并监督控制车道。·Conducts daily briefing and to ensure that all uniform service staff are kept up todate, properly instructed and that all staff are properly dressed, neat andclean before start of duty. Similarly,staff appearance should remain clean, smart and tidy at all times.
负责每日例会的招开并检查所有员工的仪容仪表。· Beresponsible for training Bellman, Doorman, in their respective jobs (byidentifying training needs).
负责培训门童、行李生。· Ensurethat all staff are fully informed and knowledgeable on hotel facilities and itssurrounding areas.
确保所有的员工了解酒店的所有设施和周边环境。·Ensurethat the surrounding areas at the lobby level and main entrance are clean.
确保大堂周围和主门干净整洁。· Preparenewspaper orders and co-ordinates with news vendor for early delivery. Supervises Bellman for newspaper delivery.
预订报纸,与卖报协调让其提早送报.监督门童送报情况。· Ensuringthat all equipment (trolley, etc....) are in proper condition and recordedproperly.
确保所有的设备(手推车,等等..)顺利运行并正确记入档案。· Must be fully conversant with emergency evacuation and fire procedures and ensuringall uniformed staff are aware of these procedures.
必须熟悉紧急疏散程序和防火程序并确保所有员工了解这些程序。
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您的梦想够奢华吗?杭州和达希尔顿逸林酒店位于杭州钱塘区CBD,是该区首家希尔顿旗下品牌酒店,同时也是首家国际五星级标准酒店,酒店直接接驳地铁,交通十分便利。酒店共有308间配套齐全的舒适客房;并配备了总面积1,883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋,以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队,成为我们的“企业公民”,分享我们的待客哲学以及我们极富格调的工作环境。DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.酒店位置- 步行3分钟便可到金沙湖地铁站,距离杭州萧山机场仅20分钟车程。- 距离杭州市中心武林广场仅40分钟车程。- 距离西湖景区仅45分钟车程。Hotel Location- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.- 40-minute drive to Wu Lin Square.- 45-minute drive to West Lake Scenery.温馨提示:公开招聘面试时间:每周一至周五10:00-16:00交通路线参考:1. 地铁1号线:金沙湖站B出口2. 公交:B1/B1区间1/B1区间2 (下沙文化中心站,朝市民中心方向走10分钟) 782路(新业北路站) 328路/363路/365路/373路/376路/399路(下沙行政中心东)联系人:人力资源部电话:(0571) 89898888-5307