• 带薪年假
• 技能培训
• 岗位晋升
• 年终奖金
• 包吃包住
• 团队出游
• HU网络大学
• 成员旅行项目
• 五险一金
• 节日礼物

 职位描述
•	Effectively manage the restaurant by ensuring the following:
•	有效管理餐厅的日常工作，确保以下工作正常进行：
o	Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
o	监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
o	Adhere to opening and closing procedures
o	遵守开始营业和结束营业的程序。
o	Adhere to bill paying procedures
o	遵守规定的结账程序。
o	Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
o	有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。
o	Personally meet and farewell a minimum of 80% of your customers
o	亲自迎送80%以上的客人。
o	Encourage and motivate staff to provide optimum service during all shifts
o	激励在岗员工为客人提供卓越的服务。
•	Share recommendations and guest comments to Chef and Director of Food&Beverage to reflect current customer profile
•	与厨师和餐饮总监交流意见和客人的建议从而反应当前客人的情况。
•	Develop and implement Promotions Calendar for F&B products in restaurant
•	在餐厅制定和执行餐饮产品促销活动日历。
•	Manage special event concepts
•	特别活动的概念管理工作。
•	Anticipate market changes and review operations when necessary
•	善于预测市场的变化情况，并在必要时审评运营工作。
•	Conduct competitor analysis
•	对竞争对手进行分析。
•	Create positive publicity opportunities
•	创造良好的公众宣传机会。
•	Manage customer database and utilize effectively
•	管理顾客数据库并有效的加以使用。
•	Up-sell property facilities
•	推销酒店的设施。
•	Actively pursue cost saving measures
•	积极的实行节约成本的方法。
•	Recycle wherever possible
•	尽可能再利用能源。
•	Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
•	在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。
•	Manage wage and beverage cost
•	管理工资和饮料成本。
•	Forecasting
•	进行预测工作。
•	Stock control
•	有效的控制存货。
•	Analyze food and beverage statistics through point of sale system
•	通过销售点销售系统分析餐饮统计数据。
•	Works with Superior on manpower planning and management needs
•	和上级领导一起进行人力规划和管理需求。
•	Works with Superior in the preparation and management of the Department’s budget
•	和上级领导一起编制和管理部门预算。
职位资格和技能
Required Skills –
技能要求
•	Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
•	完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
•	Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
•	持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
•	Problem solving, reasoning, motivating, organizational and training abilities.
•	具有解决问题、推理、号召、组织和培训能力
•	Good writing skills
•	具有良好的写作技能
•	Leadership Skills
•	具有领导能力
Qualifications –
学历
•	Diploma in Hotel Management, Food & Beverage, or related field.
•	酒店管理，餐饮或相关专业的大专学历。
Experience –
经历
• 5 years related experience, including supervisory experience, or an equivalent combination of education and experience
•	五年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

您的梦想够奢华吗？杭州和达希尔顿逸林酒店位于杭州钱塘区CBD，是该区首家希尔顿旗下品牌酒店，同时也是首家国际五星级标准酒店，酒店直接接驳地铁，交通十分便利。酒店共有308间配套齐全的舒适客房；并配备了总面积1,883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋，以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队，成为我们的“企业公民”，分享我们的待客哲学以及我们极富格调的工作环境。DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.酒店位置- 步行3分钟便可到金沙湖地铁站，距离杭州萧山机场仅20分钟车程。- 距离杭州市中心武林广场仅40分钟车程。- 距离西湖景区仅45分钟车程。Hotel Location- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.- 40-minute drive to Wu Lin Square.- 45-minute drive to West Lake Scenery.温馨提示：公开招聘面试时间：每周一至周五10：00-16：00交通路线参考：1. 地铁1号线：金沙湖站B出口2. 公交：B1/B1区间1/B1区间2 （下沙文化中心站，朝市民中心方向走10分钟）               782路（新业北路站）               328路/363路/365路/373路/376路/399路（下沙行政中心东）联系人：人力资源部电话：(0571) 89898888-5307