Reception Agent 前台接待
任职者作为客人到大酒店的第一联系人,需要以高标准的酒店礼仪迎接客人; 为酒店客人办理入住和离店手续; 审核客人消费记录,账单,现金交易和外币兑换; 以专业快捷的方式对待客人提出的所有要求和问题;掌握饭店预定程序规程;
·专科或同等学历以上,酒店管理专业优先;
·1年以上星级酒店工作经验;
·具有良好的客户服务意识,团队合作精神;
·良好的沟通技巧和电话礼仪;
·可根据工作需要,灵活安排不同的工作班次;
·精通英语,普通话,会第二外语者优先考虑,精通电脑,会操作Opera系统;
请将您完整的中英文简历,近期证件照和期望薪金发送到邮箱eva.zhang@kempinski.com
如果您14天内没有收到我们对您求职申请的回复,我们将抱歉地通知您您的职位申请我们暂时不予考虑。十分感谢您关注北京凯宾斯基饭店,祝您在求职和未来的发展中取得成功。
The incumbent in this position is responsible for checking-in and checking-out our guests in a friendly and caring manner according to the Kempinski procedures and standards.At all times, he/she must display a professional and positive image of the hotel as he/she plays a crucial role in the first and last impression the guest will have of the hotel.Being one of the first contacts when a guest arrives in the hotel, the highest standards of hospitality and welcome demonstrated at the front desk is very important.. Carries out check-in and check-out of hotel guests. Conducts front office billing/cashier transactions. Takes care of all guest queries and need sufficiently and professionally. Possesses a working knowledge of room reservation procedures.
·Preferably a college degree in hotel management or hotel business related field
·At least 1 year experience in a quality hotel background
·Service oriented, team player
·Good communications skills and telephone manner
·Flexibility in terms of scheduling
·Well versed in Mandarin and English, fluency in a second foreign language a plus Sound knowledge of computer, with experience in Opera operations preferable
Please send your full resume both in Chinese & English, recent photograph and expected salary to: eva.zhang@kempinski.comIf you have not heard from us within 14 days of your application, you have unfortunately been not shortlisted for the position. Thank you very much for your interest shown in Kempinski Hotel Beijing, and we wish you much success with your job search and future endeavors.
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金龙建国温泉酒店是首旅建国酒店管理公司的成员酒店,位于建国门南大街,紧邻CBD中央商务区,北临古观象台,南有600年历史的明城墙遗址公园。酒店周边交通便利,王府井、北京站、东方广场、秀水街等著名场所分布在酒店周围。酒店的特色是采用自地下温泉带1100余米的天然温泉水,直通每间客房,足不出户即可享受24小时的温泉浴,秉承首旅建国的“都市绿洲,自在建国”的理念。酒店拥有牡丹多功能厅、百合厅、玫瑰厅三个会议室,适用于接待各种会议活动及商务洽谈活动。酒店拥有111套设计风格时尚、舒适温馨、设施齐全的客房,并专门设有行政楼层及专属的休闲会客区。酒店的温泉俱乐部提供温泉浴、SPA、女子美容等服务设施,酒店的“明城五号烤鸭坊”中餐厅,“四季厅”“阳光大堂吧”等餐饮设施一应俱全。如果您对我们的招聘职位感兴趣,可直接通过最佳东方发简历给我们,也可将简历发送至jljgrsb@126.com,我们会对应聘者的资料严格保密,如果您的条件符合我们的岗位要求,我们会在短期内给您回复;如果您的条件不符合我们的岗位要求,我们将不再另行回复,敬请谅解! 金龙建国温泉酒店欢迎您的加入!