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岗位职责
1.执行主管的工作指示,协助主管的日常工作。
2.参与各项服务活动,发现问题及时纠正。
3.检查员工的仪表仪容、劳动纪律、行为规范和工作态度,使之达到部门要求。
4.掌握酒店各项优惠政策和房价政策,了解客房状况和出租率。
5.检查预订资料及VIP通知单,合理安排宾客的入住。
6.确保入住登记单详细、准确、清晰,符合有关部门的规定。
岗位要求
1大专以上学历,有同岗位工作经验1年以上。
2.熟悉前台的各项业务。
3.精通前台的各项接待程序,沟通能力较强,解决工作中的各种疑难,处理各种投诉。
4.性格开朗,有良好的个人修养,工作认真负责,作风正派。
上海绿瘦酒店是由绿瘦集团投资,按照国际标准精心打造的的集商务、会议、休闲、度假为一体的五星级酒店。 诚挚邀请,寻求职业发展的精英人士,加入绿瘦,与绿瘦人共同成长。 Invested by Lvshou Group, Shanghai Lvshou Hotel is designed and renovated as high profile standard with business application, conventions, recreations and vacation. Sincerely invite anyone who is interested in developing his/her career in lvshou Hotel, do join us and grow with us! 酒店位于具有悠久文化传承的七宝古镇上,是大虹桥经济区的中心地带,交通极其便利。酒店内装修豪华、设施齐全,是您高档接待、商务、休闲和度假的理想之选。酒店的餐饮部随时为来至四面八方的中外宾客提供各式美味佳肴,即有正宗的上海菜、淮扬菜、广帮菜,又有口味地道的日本餐厅、西餐厅和浓郁亚热带风光的东南亚餐厅。在您满足味蕾的同时又能领略各个地域的文化精髓。从40平米的小会议室到1200平米的无柱宴会厅及先进的同声翻译系统、视频会议系统为阁下的会议筹备和成功举办提供了有力的保障。 Located in thousands years Qibao Ancient Town, the hotel is so accessible. It is an ideal option to choose our hotel for reception, commerce and recreations because of the luxury and functional designing. Our Dinning Department is ready at any time to provide diversified cuisine, not only the traditional Shanghai cuisine, Huaiyang Cuisine, Canton Cuisine, but also the fine Japanese Cuisine, Western-Style Restaurant and the Southeast Asia style Cuisine. You could enjoy the yummy food, at the same time, experience the charming culture. Our hotel offers various-size meeting hall from 40 sqm to 1200 sqm ballroom without pillars. All the rooms are equipped with advanced simultaneous interpretation system, videoconference system, which guarantees the success of the business.