- Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures按照部门的规范和程序提供高标准的餐饮服务。
- Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit为销售,饮品创新和利润制定部门的规范和程序。
- Communicates to his/her superior any difficulties, guest comments and other relevant information 与上级领导交流有关疑难,客人意见和其它相关信息。
- Delivers daily briefings and attends other Food and Beverage meetings as scheduled召开每日例会和参加计划好的餐饮部会议。
- Delivers prepared training sessions in line with a departmental monthly calender按照部们的月度活动日历提供制定的培训课程。
- Carries out effective service by ensuring all staff are aware of their role确保所有员工了解自己的职责高效的提供服务
- Take appropriate action to resolve guest complaints正确处理客人的投诉。
- Requisition bar items according to bar stocks根据酒吧存货量领取酒吧物品。
- Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service为酒吧侍应生提供基本的饮料知识和饮料服务的培训。
- Complete spillage report and submit to Food and Beverage manager at the Conclusion of each shift填写洒酒单并在每班结束后交给餐饮经理。
- Assist the Food and Beverage Manager to source and review outlet musicians协助餐饮经理寻找和审评音乐师。
- Assist to promote the musicians协助乐师的推广工作。
- Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager设计以增加收入,人数和利润为目的的酒吧宣传材料,然后由餐饮经理审批。
- Works with Superior on manpower planning and management needs和上级领导一起进行人力规划和管理需求。
- Works with Superior in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。
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