- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
岗位职责
• Assists the Training Manager in the implementation of all training programs.
• 协助培训经理关于培训活动的执行工作。
• Compiles training materials according to staff needs, including audio-visual and other teaching aids.
• 根据员工的需求编汇培训材料,包括准备试听材料和教学用具。
• Prepares weekly and monthly training schedules and monthly training report.
• 准备培训周进度表和月进度表,还有培训月度报告。
• Checks that all lessons are conducted in a professional manner and according to instructions issued by the Training Manager.
• 检查所有的课程是否都以专业的精神并且按照培训经理的要求进行。
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through on-going training.
• 通过持续的培训来帮助维护一个广泛的,正确的和建立在以客人为核心上的部门标准和程序,并且总览他们的执行情况。
• Supervises and evaluates local teachers’ performance together with related feedback from staff & plan future sessions accordingly.
• 借助相关的员工学习反应和往后的课程计划来督导和评估本地教室的表现。
• Assists Training Manager in sourcing for training materials appropriate to the Hotel staff and responsible for purchasing or having materials printed.
• 协助培训经理收集酒店员工的培训材料,并且负责这些材料的采购和保存工作。
• Assists in developing and conducting English placement examinations and proficiency tests as required.
• 按要求协助发展和引导英语就业考试和熟练程度测试的工作。
• Maintains and updates records of all training programs conducted.
• 保存和更新所有培训活动的记录。
• Performs teaching duties in a professional manner, according to instructions issued by the Training Manager.
• 以专业的精神并按照培训经理的要求履行教学任务。
• Conducts new hire orientation including fire and safety, grooming and hygiene, telephone manners, English training courses as required.
• 按要求对新员工做入职培训,包括消防安全,仪容仪表和卫生,电话接听礼仪和英语课程项目的培训。
• Communicates and coordinates with other Departments for name lists of participants who will be attending training.
• 与其他部门交流和协调参加培训的人员名单。
• Assists in coordinating and liaising with Departments or sister hotels concerned on sending staff out for cross-training and exposure both in PRC and overseas.
• 帮助协调和联系部门或姊妹酒店关于派出员工在国内或国外进行交叉培训的工作。
• Maintains and cares for the Training room, training equipment and materials.
• 维护并照看培训教室、培训设施和材料。
• Assists the Training Manager with staff activities.
• 协助培训经理开展员工活动。
• Performs any other duties or responsibilities as required by management.
• 按上级要求履行任何其他的职责和责任。
• Assists the Training Manager with preparation of the Training Budget.
• 协助培训经理制定培训预算的准备工作。
• Assists in controlling the training costs and expenses.
• 协助控制培训成本和开支。
岗位要求• Communication skills are utilized a significant amount of time when interacting with others
• 拥有在与他人交往时大多数时间所使用的沟通技能。
• Proficient in the use of Microsoft Office
• 精通微软办公软件
• Problem solving, analytical, reasoning, motivating, organizational and training abilities
• 具有解决问题,推理,号召,组织和培训能力
• Good writing skills
• 良好的写作技能
• Good presentation skills both in English and mandarin
• 良好的英语、普通话表达能力
揽两江浩瀚雄姿,拥麓山四季美景!长沙北辰洲际酒店座落于开福区湘江与浏阳河交汇处的北辰三角洲,地理位置得天独厚,占据长沙现有国际奢华酒店中距离长沙黄花国际机场较近、地铁直达、高铁站公交直达等诸多优势。酒店拥有396间豪华客房、两个无柱式宴会厅、七个不同风情的餐厅。位于酒店27楼的SKY27酒廊带来的炫酷DJ表演以及4500平方米的静谧SPA和康体中心让您体验难忘的奢华之旅。酒店毗邻开福寺和岳麓山诸多旅游景点、以及“三馆一厅”(博物馆、图书馆、规划馆、音乐厅)和北辰三角洲等地标建筑,周边写字楼、服务式公寓、大型购物中心、影剧院及各式餐饮娱乐场所一应俱全,能够充分满足您的多重需求。现代的设计风格、卓越的品质、完善的会议设施及独具的餐饮特色,为您的长沙之旅带来尊崇之享。