Duties and Responsibilities
岗位职责
In the absence of a Manager or Shift Leader, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理,主管缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。
Supervise cash handling and banking procedures
监督现金的处理和存放程序。
Ensure restaurant operating equipment is clean and in working order
确保餐厅运营设备的清洁并正常工作。
Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
按照酒店的规定保持工服和个人仪表的高标准。
Supervise the maintenance of service equipment
监督服务设备的维护保养。
Monitor standards of guest facilities and services
监督客用设施和服务的标准。
Control stock and monitor security procedures
控制存货和监督保安成序。
Assist with menu and wine list creation
协助菜单和酒水单的设计工作。
Complete dockets accurately and clearly
准确和清楚的填写收据。
Maintain current information on all general activities of the hotel
了解当前酒店所有的活动。
Required Skills
技能要求
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
Valid health card as required by local government agency.
持有当地政府规定的有效的健康证。
Able to read and write English
能够读写英语。
Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题,推理,号召,组织和培训能力
Good writing skills
具有良好的写作技能
Leadership Skills
具有领导能力
Qualifications
学历
Diploma in Hotel Management, Food & Beverage, or related field.
酒店管理,餐饮管理或相关专业的大专学历。
Experience
经历
Above 2years related experience, including supervisory experience, or an equivalent combination of education and experience
2年以上相关工作经历,包括管理经验,或与此相当的教育和相关工作经验结合的背景
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
揽两江浩瀚雄姿,拥麓山四季美景!长沙北辰洲际酒店座落于开福区湘江与浏阳河交汇处的北辰三角洲,地理位置得天独厚,占据长沙现有国际奢华酒店中距离长沙黄花国际机场较近、地铁直达、高铁站公交直达等诸多优势。酒店拥有396间豪华客房、两个无柱式宴会厅、七个不同风情的餐厅。位于酒店27楼的SKY27酒廊带来的炫酷DJ表演以及4500平方米的静谧SPA和康体中心让您体验难忘的奢华之旅。酒店毗邻开福寺和岳麓山诸多旅游景点、以及“三馆一厅”(博物馆、图书馆、规划馆、音乐厅)和北辰三角洲等地标建筑,周边写字楼、服务式公寓、大型购物中心、影剧院及各式餐饮娱乐场所一应俱全,能够充分满足您的多重需求。现代的设计风格、卓越的品质、完善的会议设施及独具的餐饮特色,为您的长沙之旅带来尊崇之享。