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At Crowne Plaza our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.
If you’re anything like Gina, you’re a great badminton player and enjoy reading too. And that’s what we love – the individual talents, interests and dreams that make you who you are. At Crowne Plaza we look for people like Gina: people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
Join us as Crowne Plaza Xuzhou Dalong Lake in Guest RelationsOfficer You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone Responsible for establishing and maintaining mutual understanding and goodwill between guests and management. In return for your hard work, you can look forward to a highly competitive salary and benefits package – including Annual bonus、Annual leave、Insurance. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4,900 hotels in over 100 countries around the world.
So why not work somewhere that gives you the freedom to be yourself?
皇冠假日酒店及度假村的目标是让宾客在商务旅行时轻松掌控取得成功所需的一切。那正是您发挥作用之处。当您成为皇冠假日酒店及度假村品牌的一员,您拥有的不仅仅是一个头衔。
皇冠假日酒店正在寻找这样的人才:充满活力、信心十足、雄心勃勃,在自己的岗位上出色表现,同时帮助我们的宾客也取得成功。
加入我们的团队,成为徐州绿地皇冠假日酒店的宾客关系主任,您必须有抱负,有天赋,当然也需要具备一些重要的技能。因为对于这个重要职位,我们寻找的合适人选需要,负责建立和保持客人与管理层之间的相互理解和友好关系。作为努力工作的回报,您将享受优渥的薪酬和福利,其中包括年终奖、五险一金、年休假,此外由于您的职业生涯将与您自身一样独一无二,我们将根据您的需求有针对性地提供各种支持,为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。
洲际酒店集团在全球100多个国家经营着4,900余家酒店,皇冠假日酒店及度假村品牌就隶属于洲际酒店集团旗下。加入我们的团队之后,您还将享有这家成功的全球酒店集团带来的众多机遇。
何不选择加入我们,在工作中尽炫自我?
Plan and co-ordinate the provision of friendly, efficient services to guests
进行相关计划和协调工作,以确保向客人提供友好和高效的服务
Schedule activities for guests
安排客人的活动日程
Plan and co-ordinate all promotional activities targeting clients
计划和协调所有针对客户的促销活动
Trace relevant statistics about clientele
对客户的相关统计数字进行跟踪
Co-ordinate and supervise all activities for guests
协调和监督对客人开展的所有活动
Assist with check-ins/check-outs of clients
协助客人办理入住和退房手续
Greet Guests upon arrival
在客人抵店时进行迎接
Room Guests
为客人安排客房
Cover guest relations desk
负责客户关系台的工作
Assist guests with airline bookings and reconfirmation’s
协助客人进行航班预订和确认
Assist all departments in being receptive to the needs of guests
协助所有部门满足客人的各种需求
Attend recreation activities when necessary
如有必要,可参加一些相关招待活动
Assist in any other duties when required by the Guest Relations Manager
按照客户经理的要求对其它任务进行协助
Assist with translations (information; guest directory; menus etc) as required
按要求协助翻译(信息、客户名单、菜单等)
Provide feedback from Guests to Front Office Manager for action
将从客人处得到的反馈向前厅部经理汇报,以期采取相应行动
徐州绿地皇冠假日酒店是由洲际酒店集团管理,绿地控股发展有限公司投资兴建。酒店位于徐州市新城区大龙湖畔、绿树成荫的彭祖大道上,毗邻徐州市人民政府及新城区商业中心。酒店拥有面积达1763平方米的宴会场所,包括一个1025平方米的皇冠国际宴会厅和8个大小不同的会议室,239间豪华舒适的客房及4个风味迥异的餐厅和酒吧,室内游泳池和健身房等设施。舒适最贵的客房、各项完善的高品质设施、独具特色的娱乐休闲场所,以及专业热忱的服务,徐州绿地皇冠假日酒店使得大龙湖的美景更加迷人。在我们的酒店中,正有若干共事良机。作为回报,我们将为您提供具有市场竞争力的薪酬和福利,遍布全球的集团酒店员工入住优惠,并为您提供学习新技能和拓展职业生涯的各种机会。除此之外,您还将加入一个充满活力、积极向上的专业团队,所以您每天都会满怀工作的激情。最重要的是,我们会为您提供“尽炫自我的空间”。面试地址:江苏省徐州市新城区彭祖大道58号,乘91、92、93、95路彭祖大道站下。