Mandarin Oriental Pudong, Shanghai is looking for Assistant Cluster Revenue Manager to join our Reservations team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
About the job
Based at the Mandarin Oriental Pudong, Shanghai within the Reservations Department, The Assistant Cluster Revenue Manager reports to the Director of Revenue Strategy.
As the Assistant Cluster Revenue Manager, you will be responsible for the following duties:
Commercial Collaboration
Operational Excellence
As the Director of Revenue Strategy we expect from you:
- Bachelor's Degree in Hospitality Management, Business Administration, Finance, Economics
or related discipline preferred.
Work experience:
· Minimum 2–3 years of experience
in Revenue Management, Revenue Analysis, or Commercial Strategy within luxury
hospitality.
· Previous experience supporting
multiple properties or cluster commercial functions is preferred.
Job knowledge:
· Strong understanding of hotel revenue management principles and
practices.
· Knowledge of forecasting, pricing and inventory optimization techniques.
· Experience with Revenue Management Systems (e.g. IDeaS, D360/A360, Lighthouse,
etc.).
· Strong knowledge of hotel distribution channels, GDS, OTA and CRS
platforms.
· Advanced Microsoft Excel skills including Pivot Tables, Power Query and
financial modeling.
· Strong analytical and problem-solving skills.
· Ability to interpret data and translate insights into actionable
recommendations.
· Excellent communication and presentation skills.
· Excellent written and spoken English and Chinese.
Personal qualities
Our commitment to you
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上海浦东文华东方酒店之旅文华东方作为一家屡获殊荣的酒店集团,在一些全球最受欢迎的目的地拥有并经营奢华酒店及酒店管理式住宅。每一家文华东方酒店都定位当地市场的领导者,在传递当代奢华及体现各地特色的同时,反应出集团东方色彩的传统。上海浦东文华东方酒店位于黄浦江畔,酒店备受瞩目,是文华东方酒店集团在中国的经济之都开设的第一家豪华酒店。酒店座落在浦东的心脏地带,陆家嘴金融贸易区内摩天大厦之中,紧邻中信泰富的陆家嘴滨江金融城标志性的建筑浦江双辉大厦;文华东方以其传奇式服务和彰显当代建筑设计格调的酒店建筑群,让我们宾客独享尊贵的入住体验。我们能够为您提供:具有极大市场竞争力的薪酬待遇。节日福利、年终奖金等丰富的福利待遇。提供免费员工餐厅四餐,为员工配备完善的四人间宿舍,拎包入住即可。入职享有五险一金的正规社保。加入文华东方,享受全年至少10天年假。享受全球文华东方酒店超值员工折扣价。完善的国际化培训体系帮您更好更快速地成长。文华东方集团全球酒店间的交流学习及内部调转机会。丰富多样的员工活动。人才及文化部接待时间时间:每周一至周五 上午9点至下午6点地点:浦东南路111号人才及文化部(LG1地下二层)