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洲际酒店及度假村的使命是让宾客尊享豪华国际旅行体验。那正是您发挥作用之处。当您成为洲际酒店及度假村品牌的一员,您拥有的不仅仅是一个头衔。如果您与Ben一样热衷潜水,并享受徒步旅行,您身上就具备我们看重的品质——也就是让您与众不同的那些个人天赋、爱好与梦想。洲际酒店及度假村正在寻找Ben这样的人才:富有魅力,睿智自信,有着国际化的眼界和思维方式,知道如何超越客人的期望。作为努力工作的回报,您将享受优渥的薪酬和福利。此外,由于您的职业生涯将与您自身一样独一无二,我们将根据您的需求有针对性地提供各种支持,为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。洲际酒店集团在全球100多个国家经营着4,900余家酒店,洲际酒店及度假村品牌就隶属于洲际酒店集团旗下。加入我们的团队之后,您还将享有这家成功的全球酒店集团带来的众多机遇。何不选择加入我们,在工作中尽炫自我? 访问下列网址,立即了解更多有关加入我们团队的信息。
www.ihgjobs.cn/www.ihgjobs.hk/www.ihgjobs.tw

    职位:培训主管

  • 职位性质:全职
  • 工作地区:西藏自治区拉萨市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:1年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供
  • 年龄要求:22-28
  • 计算机能力:精通
  • 语言要求:英语(流利)
  • 国际联号工作经历:不限
  • 薪资待遇:3.5千-5千
  • 职位有效期2018-12-04至2019-02-02

岗位职责/职位描述

 

job overview职位概述

  • Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies.  Provide basic employee assistance, often serving as initial point of contact for human resources-related matters.

  • 执行初级的人事和行政工作,支持酒店的人力资源计划和理念。提供基础的协助,通常是人力资源相关事宜的首要联系人。

     

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

  • Be charming by being approachable, having confidence and showing respect.

  • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

  • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

在洲际酒店及度假村®,我们希望宾客感觉风格独特、时尚现代和深入洞悉,这意味我们需要你:

  • 亲切、充满自信、体现尊重来展现富有魅力的你。

  • 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好,保持专注当下。

  • 见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻,做到令人难忘。

Duties and Responsibilities工作职责

  • Interview Line Associates

  • 面试员工

  • Liaison with recruitment agencies and hotel schools

  • 与猎头公司和酒店学校取得联系。

  • Co-ordinate work experience programs

  • 协调实习生计划。

  • Manage the on-line recruitment through the Hotel Web Site

  • 通过酒店网站管理在线招聘工作。

  • Site inspections for schools, colleges, and universities

  • 拜访学校,学院和大学。

     

  • Correct and timely placement of internal and external advertisements

  • 正确及时的发布内部和外部的招聘广告。

  • Conduct exit interviews and provide feedback on reasons for turnover

  • 执行离职面谈并提供员工离职原因的反馈。

  • Adherence to pre, during and post employment checklists

  • 遵循聘用前,雇用期间和离职检查单。

  • Ensure Staff and Manager awareness of HR Policies and procedures

  • 确保员工和经理了解人力资源的规章制度。

  • Ensure information relating to industrial instruments is readily available to all Staff and Managers

  • 确保能够随时为员工和经理提供与行业规定相关的信息。

  • Assist managers in developing work practices that are in line with OH &S policies

  • 协助经理制定符合职业健康与安全条例要求的工作程序。

  • Manage performance management system and cycle of recruitment, induction, training, development, and succession for Levels 10 - 8 and ensure process is adhered to for other positions

  • 管理10-8级员工的绩效管理系统和招聘周期,入职培训,培训,发展和接班人计划,确保遵守工作程序。

  • Assist with line staff counseling and career management

  • 协助员工的咨询和职业管理工作。

  • Assist line managers in the recruitment, induction, training, development, and succession for levels 3- 6.

  • 协助经理3-6级员工的招聘,入职介绍,培训,发展和接班人工作。

  • Adhere to time frames established by Head Office

  • 遵守总部设定的时间表。

  • Works with Training Manager or designate to Co-ordinate training such as:

  • 与培训经理一起或受其指派协调培训工作:

  • First Aid Courses, OH&S, Workplace Rehabilitation courses.

  • 急救课程,职业健康与安全,工作复健课程

  • Issue invitations to attend internal and external programs

  • 发送内外部培训项目的请柬

  • Maintain records of training attendance

  • 保存参加培训人员的记录

  • Implement Orientation

  • 执行新员工培训

  • Promote and facilitate cross training, job rotation, and multi skilling

  • 促进并协助交叉培训,岗位轮换和多重技能

  • Conduct training for line Associates

  • 执行员工培训

  • Conduct departmental skills audits

  • 进行部门技能审核

  • Initiate programs which foster good work relations such as social club and consultative committees

  • 建立倡导良好工作关系的计划如:社交俱乐部和顾问委员会等。

  • Maintenance of employee files

  • 员工档案的维护工作。

  • Maintenance and administration of OH&S work place cases, as well as the management of rehabilitation programs

  • 维护和管理工作中的职业健康与安全案件,并负责管理康复计划。

  • Data Base Management

  • 数据库的管理

  • Manage standardized responses to correspondence

  • 管理标准化的书信回复。

  • Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training

  • 协助维护一套全面的,通用的,以顾客为中心的部门规范和程序,通过持序性的培训监督规范和程序的执行。

  • Prepares and administers detailed induction program for new staff

  • 制定和执行新员工具体入职培训计划。

  • Provides input for probation and formal performance appraisal discussions in line with company guidelines

  • 为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。

  • Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

  • 向员工提供工作指导、咨询,必要时对其进行批评处分,并提供建设性反馈意见以便提高工作绩效。

  • Regularly communicates with staff and maintains good relations

  • 定期与员工交流思想,保持良好的员工关系。

            

Key Metrics –

主要绩效指标

Meeting of Deadlines

按时完成工作

Completion of Assigned Tasks

完成分配给的工作的情况

 

QUALIFICATIONS AND REQUIREMENTS任职要求

Required Skills –

技能要求

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。

  • Knowledge of Local Labour and Employment Regulations.

  • 具有本地人力和雇佣法的知识

     

  • Proficient in the use of Microsoft Office

  • 精通微软办公软件

  • Good writing skills

  • 良好的写作技能

 

Qualifications –

学历

  • Diploma in Human Resources, Training or Business Administration. 

  • 具有人力资源,培训或商业管理的毕业证书

Experience –

经验

  • 1 years of relevant experience or an equivalent combination of education and work-related experience.

  • 1年相关工作经验或与此相当的教育与工作经验结合的背景

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