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Administration
行政
§ Ensures efficient office administration procedures.
确保高效的部门运作流程。
§ Ensures that all training records are maintained, filed and updated in the HR System.
确保所有的培训记录得以在人力资源系统中维护、存档并更新。
§ Ensures Training documents are properly routed with strict accuracy and confidentiality.
确保所有的培训文件能够按照严格的准确性和保密性进行发送。
§ Maintains and updates manual and computerised filing system as required.
维护并更新各种手册和指南,需要时在电脑中进行分类存档。
§ Liaises with the local Labour authority for all related matters as assigned by the Learning and Development Manager.
对于进修与发展部经理所指派的任务要经常与当地的劳资机构紧密协调合作。
§ Assists in ensuring all associate facilities are maintained within standards, ie. Training Rooms and Library.
协助确保所有的员工设施得以按照相应的标准加以维护,例如培训教室和图书馆。
§ Assists in the compilation and accuracy of the Departmental Operations Manuals, Associate Personal Learning Plan and Task Breakdowns.
协助完成对于各部门运行手册、员工个人进修计划、工序分析进行编辑和校正。
§ Assists in the preparation of the annual Training Plan, ensuring the objectives fully address the business objectives of the Hotel and the training needs of the associates.
协助准备年度培训计划,确保培训目标得以传达酒店的目标并能满足员工的培训需要。
§ Assists the Learning and Development Manager in compiling training attendance confirmation lists for all training courses.
协助进修与发展部经理填写并确认所有培训课程的相关出席情况。
§ Complies with hotel’s Policies & Procedures.
编辑酒店相关的政策及程序。
Associate Communications
员工沟通
§ Assists with the coordination of the associate recognition programmes.
协助协调员工认知计划的实施。
§ Assists in the compilation, implementation and upkeep of the following associate communications – Associate Handbook, Monthly HR Calendar, Training Materials Update, Associate Notice Boards, Hotel Intranet and Television Communication.
协助编写实施及更新下列相关员工沟通文案—员工手册、月度培训计划、培训资料更新、员工交流板块、内部局域网和电视交流频道。
§ Assists in coordinating of inter-departmental social activities and associate award presentations.
协助协调好部门内部社会活动及对于员工奖项的颁发。
General
总则
§ Assists in conducting associate survey according to HR plan.
根据人力资源部的计划协助指导员工调查。
§ Assists in answering inquiries from the associates on personnel and training issues respectively whenever possible.
在可能的情况下协助回复员工对于人事及培训方面事宜的要求及疑问。
§ Assists in the preparation of venue for the monthly Departmental Service Coach forums and activities.
协助准备月度的部门服务教练会议及活动的安排。
§ Assists in various campaigns to promote Hyatt good practices.
协助完成酒店的各种活动以宣传和推广凯悦好的案例。
§ Attends and contributes to all Meetings as required when Learning and Development manager is not available.
当进修与发展部经理不在场时组织参与部门的各种会议并做出贡献。
§ Provides courteous and professional service at all times.
始终提供礼貌并专业的服务。
§ Assists in recruitment activities, prepares and posts vacancy announcements, contacts applicants for screening interviews; screens applications and resumes; arranges interviews appointment and refers suitable candidates to Department Heads; checks and documents applicant references.
协助完成员工录用,定期公布职位空缺需要,与应聘者联系面试事宜并向部门主管引荐合适的候选人,核实并对应聘者相关信息进行存档。
§ Assists with the coordination of the associate recognition programmes.
协助员工认可项目活动的协调工作。
§ Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
天津东凯悦酒店坐落于天津市河东区卫国道126号,是辐射天津东部地区及滨海新区的卫国道商圈新亮点。酒店建筑包括地上塔楼25层,裙房3层,拥有300间客房和套房。创新的餐饮设设施,包括咖啡厅、悦园中餐厅、大堂酒吧带给客人愉悦的用餐经历。3100多平米的宴会及会议设施能满足客人从会议到婚庆等各种需求。现代化的水疗、健身设施是客人放松休息的绝佳场所。精良的设施设备加上凯悦地道的款客服务,将使客人的每一次造访成为难忘的经历。 酒店现面向社会招聘英才。凯悦秉承“员工是我们最宝贵的财富和成功的关键”的管理哲学,为员工提供富有竞争力的薪酬福利、培训、和事业发展的机会。我们欢迎富有才干且热心服务的您,加入凯悦大家庭,与我们共创美好未来!