• 凯悦关爱
• 管理规范
• 培训发展
• 岗位晋升
• 五险一金
• 带薪年假
• 工会福利
• 生日礼物
• 多彩活动
• 免费住房

Operational
营运
 
§  Patrol lobby lounge, corridor, guest floor and public area.  
对大堂，走廊，客房楼层和公共区域进行巡查。
§  Talking with management, our guests, employees and ask them something to Investigates infringement, harmful, complain, stealing and aggro.
与管理层一起，与客人和员工进行面谈并询问，调查侵害、妨害、投诉、偷窃、暴力行为等事故。
§  Patrol public fireproofing area, unsafely area, lost control or unsafely equipment.
对公共区域的防火区，不安全的区域，丢失和无效的安全设备进行巡查。
§  Warned someone who makes trouble, and make an attention to the stranger visitors.
警告制造麻烦的人，并小心那些不仔细的人。
§  Assist the person who was injured in an accident, and make an accident report.
协助事故中受伤的人，并写事故报告。
§  Inform correlative department immediately if found suspect visitor.
有嫌疑人的话，通知相关部门。
§  Assist to administer and manage our employees in emergency situation.
在紧急情况下，协助对员工的管理和执行。
§  Assist to check the guest’s room who wants to go without paying, once it is true, detain his personal things.
对有嫌疑逃帐的客人，要进入并检查房间，确定嫌疑者后，扣押客人的私人物品。
§  Handle and record the safety control data.
处理并记录安全控制的数据。
§  Control and maintain electrical and computer remote.
掌控并保养电子和电脑的遥控器。
§  Assist customer and employees operation, service.
协助酒店客人和员工的营运、服务。
§  Ensure all fire equipment is available used in pointing place all the time. 
确保所有的消防安全设备始终在指定的地方并是能用的。
§  Ensure no anything materials blocking the fire passage.
确保所有消防通道出口出没有堵塞物。
§  Ensure guests luggage safety in lobby lounge.
确保大堂里客人行李的安全。
§  Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.
为客人提行李时，指引抵店客人到办理入住登记的地方。
§  Directs guests and visitors to any of the Hotel’s facilities.
指引客人及来访者到任何酒店的设施。
§  Transports guest’s luggage according manager or front office request. 
根据上级或前台的安排为客人运送行李。?
§  Opens and closes car doors for guests whenever the opportunity arises. 
客人上下车时为客人开、关车门。
§  Loads and unloads guest’s luggage for arriving and departing guests.
为离店及抵达的客人装、卸行李。
§  Hails taxi/ cabs and answers inquiries.
为客人呼叫出租车并解答问询。
§  Assists in preventing unauthorized parking in driveway.
协助阻止车辆在行车道上乱停乱放。
§  Assists in prevent entrance of unauthorised or undesirable persons.
确保入口处没有不受欢迎和未经许可的人。
§  Assists in prevent undesirable persons and unwelcome people to enter hotel by themselves . 
协助阻止闲散人员和不受欢迎的人随意进入酒店。
§  Ensure safety lobby by control person who arrive / leave hotel.
通过对人员进出的掌控，保证大堂的安全。
§  Establishes efficient traffic control at the Hotel driveway.
指挥酒店车道的交通。
§  When meet guests complain or problems, reporting complaints or problems to team leader/ Assistant manager  if no immediate solution can be found
遇到投诉或问题，如果不能立即解决，则向领班/副理汇报。
§  Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
保证具有营销员的态度，并抓住酒店内的一切销售机会。

  天津东凯悦酒店坐落于天津市河东区卫国道126号，是辐射天津东部地区及滨海新区的卫国道商圈新亮点。酒店建筑包括地上塔楼25层，裙房3层，拥有300间客房和套房。创新的餐饮设设施，包括咖啡厅、悦园中餐厅、大堂酒吧带给客人愉悦的用餐经历。3100多平米的宴会及会议设施能满足客人从会议到婚庆等各种需求。现代化的水疗、健身设施是客人放松休息的绝佳场所。精良的设施设备加上凯悦地道的款客服务，将使客人的每一次造访成为难忘的经历。  酒店现面向社会招聘英才。凯悦秉承“员工是我们最宝贵的财富和成功的关键”的管理哲学，为员工提供富有竞争力的薪酬福利、培训、和事业发展的机会。我们欢迎富有才干且热心服务的您，加入凯悦大家庭，与我们共创美好未来！