岗位职责
1.直接负责礼宾部的工作。
2.对酒店的宾客提供礼貌专业的服务,协助重要宾客的入住和离店。
3.管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。
4.负责所有的特殊事情和酒店服务的有关信息的公告。
5.确保工作区域内的所有设备处于良好工作状态。
6.参与员工的培训工作,负责员工的日常培训,制定培训计划。
7.宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。
岗位要求
1.本科以上学历,有同岗位工作经验3年以上。
2.身体健康,品貌端正,形象气质佳。
3.优秀的组织管理能力。
4.优秀的交际能和沟通技巧。
5.善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
Dear Future Associates,各位未来的同事们,From its beginnings as a nine-seat beverage stand called Hot-Shoppe in Washington, D.C., in 1927, Marriott has grown to become the world's premier hotel management company, with 30 hotel management brands and operations in 130 countries and regions around the world, managing more than 7,000 hotels. For 12 consecutive years, Marriott International has been the only hotel company included in Fortune magazine's "100 Best Employers" and "America's Most Admired Companies" lists.从1927年最初的在美国华盛顿的一家名为Hot-Shoppe的九座位的小饮料摊,万豪集团现在已经发展成为全球首屈一指的酒店管理公司,旗下30个酒店管理品牌,业务遍及全球130个国家和地区,管理超过7000家酒店。万豪国际集团连续12年作为唯一的酒店集团被《财富》杂志列入“100家最佳雇主”“美国最令人尊敬的公司”排行榜。Ideal for business or pleasure, the landmark building JW Marriott Hotel Zhengzhou is located in the heart of Zhengzhou’s New CBD district and close to Ruyi Lake, with 416 deluxe rooms.地标性建筑郑州JW万豪酒店位于郑州市新CBD中心地带,毗邻如意湖,拥有416间豪华客房,是商务或休闲出行的理想选择。Are you ready to explore new challenges? At Marriott we can help to make it happen with opportunities for building new skills, co-workers who share your enthusiasm and clear career paths that offer experiences for growth and promotions. Whether you are a seasoned hospitality professional or just beginning to plan your career, if you trust you are the best of the best, we invite you to discover Marriott. 准备好迎接挑战了吗?在万豪我们能够提供你这个机遇,掌握新的技能,分享激情与清晰度职业发展之路,提供成长和发展的机会。无论您是一位经验丰富的酒店专业人士还是刚开始职业生涯的新人,只要您觉得您是最棒的,我们将邀请您开始万豪的发现之旅。I am also pleased to invite the applicants to visit our HR office from Monday to Friday between 9:00-18:00.在此我很高兴邀请您来酒店人力资源部办公室面试,面试时间为:周一至周五9:00-18:00。 Thank you for your interest in JW Marriott Hotel Zhengzhou and we look forward to seeing you soon!感谢您对郑州绿地JW万豪酒店的关注,同时期盼您的到来! Kind regards,此致