【职位描述】
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
-Greet and escort arriving and departing guests to and from their accommodations
-Retrieve and transport guest luggage
-Inspect guest rooms and acquaint guests with these rooms and their features
-Respond to guest inquiries and requests in a timely, friendly and efficient manner
-Organize and store luggage, as needed, according to guidelines
-Assist in the maintenance, appearance and functionality of equipment
【任职要求】
What are we looking for?
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
-Positive attitude and communication skills
-Ability to work flexible hours
-Ability to work under pressure
-Ability to work on own and as part of a team
-Commitment to respond to Guest requests and deliver high levels of service
-Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
-Previous experience as a Bell person
-Previous experience working within a hotel
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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全球酒店巨头“希尔顿”强势进驻西安!西安富力希尔顿酒店位于中国陕西省省会, 距离西安市地标性古迹建筑钟楼仅仅几分钟车程。西安富力希尔顿酒店拥有309间豪华宽敞的客房,其中有19个套房以及行政客房。所有客房均设有高端设施,以及独特的设计 – 现代设计与唐朝艺术的结合体。4间餐厅以及酒吧,其中全日餐厅有118个座位,提供各式各样热门的西式和中式餐点。中餐厅拥有8间豪华包房,提供当地及粤式的佳肴。另一间高级中餐厅拥有五间包房,提供广受赞誉的美食。大堂吧能够提供休闲和舒服的氛围,在这里客人可以享受不同种类的茶点,精心制作的鸡尾酒以及红酒。整个酒店的二楼都是宴会以及会议的场所并附带有相关设施,1200平方米的豪华大宴会厅和另外六间不同到小的会议室,面积从75平方米到210平方米不等。我们着力打造由酒店精英组成的杰出团队,诚邀您的加入!