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Position Summary职位概述This position is concerned with the efficient and professional service of food and beverages, whileensuring guests receive optimum service in accordance with the standards, policies and procedures ofthis hotel and Hilton International.本职位要求在全日制西餐厅服务生能为客人提供有效率以及专业的服务,在符合国际希尔顿服务标准的前提下保证向客人提供周到的服务,令客人感到舒适满意。1. To maintain a high customer service focus by approaching your job with the customers always in mind.在整个工作过程中,始终保持高度的客户服务意识。2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。3. To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new stills or knowledge in order to improve your personal performance.具有积极合作的精神, 以极其热心的态度对待所有的工作,并且乐于借助一切机会学习新技能以便于改进自己的工作表现。4. To be flexible, responding quickly and positively to changing requirements including the performance.具有极强的应变能力, 反映迅速并以积极的态度面对要求的改变,包括任何工作要求的改变。5. To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.具有极强的团队精神, 通过合作及对同事工作的支持达到团队的目标。6. To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。7. To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。8. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。
全球酒店巨头“希尔顿”强势进驻西安!西安富力希尔顿酒店位于中国陕西省省会, 距离西安市地标性古迹建筑钟楼仅仅几分钟车程。西安富力希尔顿酒店拥有309间豪华宽敞的客房,其中有19个套房以及行政客房。所有客房均设有高端设施,以及独特的设计 – 现代设计与唐朝艺术的结合体。4间餐厅以及酒吧,其中全日餐厅有118个座位,提供各式各样热门的西式和中式餐点。中餐厅拥有8间豪华包房,提供当地及粤式的佳肴。另一间高级中餐厅拥有五间包房,提供广受赞誉的美食。大堂吧能够提供休闲和舒服的氛围,在这里客人可以享受不同种类的茶点,精心制作的鸡尾酒以及红酒。整个酒店的二楼都是宴会以及会议的场所并附带有相关设施,1200平方米的豪华大宴会厅和另外六间不同到小的会议室,面积从75平方米到210平方米不等。我们着力打造由酒店精英组成的杰出团队,诚邀您的加入!