Responsible for maintaining the highest level of Security at all times whilst on duty;
确保值班内任何时刻酒店的安全;
巡视大堂、走廊、楼层和公共区域并正确运用巡更系统,以确保没有火灾、安全隐患和遗失或失灵的安全器材;
确保时刻严格遵守酒店的规章制度;
确保所有的来访者包括供应商、老客户、小时工和酒店的员工严格遵守酒店的安全保卫的制度和守则;
确保一些任务和职责明确成为条款比如员工通道、监控室、大堂、客房楼层、停车区域都应时刻保证安全工作到位;
执行紧急情况下分配的任务;
协助进行酒店防火和员工疏散工作;
确保所有的防火通道时刻畅通;
礼貌地询问可疑的来访者,如果不能提供原因的有权拒绝其进入酒店,当有紧急情况发生时应请求帮助;
在巡视时,总是尽可能地帮助客人;
在酒店大堂巡视时,当需要,在酒店门口为客人服务,开车门,并为客人指引电梯的方向;
持礼貌态度,有效妥善地解决所有住店客人和内部客人的投诉和要求,以确保问题满意地解决;
与客人和员工之间保持良好的工作关系;
Participate in providing and receiving constructive criticism, in order to improve efficiency, productivity and service。
提供或接受各种建设性意见,以便提高服务效率和服务质量。
Sofitel Guiyang Hunter is a premier World Class Internationalfive-star Luxury Hotel of Guiyang combining ,Luxury, modernity, French eleganceand romance .It is located right in the centre of Guiyang’s most fashionableand pulsating urban area of the new Central Commercial district withsurrounding up-market shopping, residences, offices and entertainment centers,only 20 minutes ride to LongDongBao International airport.贵阳亨特索菲特酒店是贵阳首屈一指的国际五星级奢华酒店,集现代、法式优雅浪漫为一体。酒店坐落于贵阳市市中心的繁华商务地段,周围有高端商业、住宅、写字楼及娱乐中心,距离龙洞堡国际机场仅20分钟车程。The Hotel lobby is on the 55th floor of Hunter InternationalFinance Centre and boasts a commanding view of the beautiful Nanming River andthe city with 274 Guestrooms & Suites, 3 Food & Beverage outlets,extensive Events & Meeting facilities as well as the signature So Spa.酒店大堂位于亨特国际金融中心的55层,可鸟瞰侧畔的南明河及整个城市。酒店共有274间客房、3个餐厅、配套完整的会议设施及索菲特特有的水疗中心。Sofitel Guiyang Hunter will be the most luxurious propertyoffering the French touch and romance of Southwestern China.贵阳亨特索菲特酒店将成为中国西南地区最奢华、最具法式韵味及法式优雅的酒店。