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- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
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岗位职责
1. 协助酒店高级管理曾收集对客服务过程中所产生的问题信息
2. 负责处理宾客的问题和投诉
3. 负责重要宾客的迎领工作
4. 解决当班期间发生的安全问题
5. 向其它班次协调交班记录上需要沟通的事项
岗位要求
1. 大专以上学历,有同岗位工作经验3年以上。
2. 口齿清楚,音质优美,待人热情,工作负责。
3. 必须会说和听懂宾客使用的主要语种,英语流利。
4. 熟练运用OPERA系统。
Revive your spirit and discover personal tranquility at The Westin Qingdao. Careful attention is paid to the most important elements of your stay to ensure each visit leaves you exceptionally well rested, well nourished and well cared for. Inviting guest rooms, innovative dining options and extras such as wireless internet throughout the rooms, innovative dining options and extras such as wireless internet throughout the hotel, let you create your own experience. Our hotel is located downtown in the central business district overlooking the beautiful cityscape. Major corporate offices, diverse shopping opportunities, eclectic restaurants and vibrant bars are just steps away. 中铁青岛威斯汀酒店让你远离喧嚣,焕发活力。我们将以事无巨细的服务精神为你奉上滋养身心的休闲享受。魅力客房、创意餐饮和覆盖整个酒店的无线互联网等额外服务,营造出专属于你的体验。酒店位于中央商务区的中心地带,毗邻主要的公司办事处、众多的购物中心、风味独特的餐厅和活力四射的酒吧,你亦可在此俯瞰城市景观。 Come and join us. It's so much more than a job. 加入我们,你得到的远不止一份工作:- Competitive benifits 极具竞争力的薪酬和福利 - Promote from within 全球范围内广阔的晋升机会- Put people first 以人为本的国际化工作环境- Discount at Marriott 全球万豪国际酒店员工价- Professional training 完善、专业的培训- Associate activities 丰富多彩的员工活动- Insurance and housing fund 五险一金- Annual leave and 2 days off 双休、带薪年假- Free meals and uniforom 免费工作餐、制服Come and join us, for a better you. 欢迎你的加入,为了更精彩的你。