岗位职责
1. 服从上级的工作安排。
2. 按照行李服务流程和要求,为抵离客人提供行李搬运服务。
3. 按照服务流程迎送客人,提供拉门服务。
4. 维护出入车辆秩序,保证上下客车位和车道畅通。
5. 准确回答客人的询问,主动做好服务工作。
6. 熟悉酒店各种服务项目和营业时间,向客人推销酒店的各项服务,介绍酒店客房设施。了解本市交通、商业、旅游等方面资料。
7. 为客人指路,认真回答客人的询问,尽量满足客人的需求。
岗位要求
1. 大专以上学历。
2. 工作认真、作风细致、吃苦耐劳、反应灵活。
3. 能进行基本英语日常会话,开展对客服务。
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Revive your spirit and discover personal tranquility at The Westin Qingdao. Careful attention is paid to the most important elements of your stay to ensure each visit leaves you exceptionally well rested, well nourished and well cared for. Inviting guest rooms, innovative dining options and extras such as wireless internet throughout the rooms, innovative dining options and extras such as wireless internet throughout the hotel, let you create your own experience. Our hotel is located downtown in the central business district overlooking the beautiful cityscape. Major corporate offices, diverse shopping opportunities, eclectic restaurants and vibrant bars are just steps away. 中铁青岛威斯汀酒店让你远离喧嚣,焕发活力。我们将以事无巨细的服务精神为你奉上滋养身心的休闲享受。魅力客房、创意餐饮和覆盖整个酒店的无线互联网等额外服务,营造出专属于你的体验。酒店位于中央商务区的中心地带,毗邻主要的公司办事处、众多的购物中心、风味独特的餐厅和活力四射的酒吧,你亦可在此俯瞰城市景观。 Come and join us. It's so much more than a job. 加入我们,你得到的远不止一份工作:- Competitive benifits 极具竞争力的薪酬和福利 - Promote from within 全球范围内广阔的晋升机会- Put people first 以人为本的国际化工作环境- Discount at Marriott 全球万豪国际酒店员工价- Professional training 完善、专业的培训- Associate activities 丰富多彩的员工活动- Insurance and housing fund 五险一金- Annual leave and 2 days off 双休、带薪年假- Free meals and uniforom 免费工作餐、制服Come and join us, for a better you. 欢迎你的加入,为了更精彩的你。