招聘FO Agent 前台接待员_郑州美豪诺富特酒店招聘信息-最佳东方

岗位职责
1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2.查看交班记录，了解上一班的移交事项，并负责处理。
3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。
4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。
5.熟练总台各项专业业务和技能，搞好对客服务。
6.熟练掌握店内外信息，提供准确的问讯服务。
7.负责为下榻酒店的宾客办理入住登记手续。

岗位要求
1.大专以上文化程度。
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。
3.通晓酒店各项对客政策、设施设备及服务种类以及前台工作程度和规范。
4.相貌端正，身体健康。

Dear Applicant,亲爱的应聘者，Thank you for your interest in wishing to join NOVOTEL Zhengzhou Convention Centre.非常感谢您应聘郑州美豪诺富特酒店。 About NOVOTEL Zhengzhou Convention Centre.关于郑州美豪诺富特酒店 NOVOTEL is an earliest hotel brand for ACCOR, it has more than 4000 sister hotels around the world.法国雅高酒店集团旗下的一家四星级酒店，在全世界有4000多家姐妹酒店。Located in CBD in Zhengzhou, Direct Line 4/5，it’s just 5 minutes away from Zhengzhou International Convention & Exhibition Center and only 25 minutes away from railway station, 30 minutes from Zhengzhou Xinzheng International Airport.坐落于郑东CBD繁华商务区，4/5号线直达，毗邻郑州国际会展中心，距离火车站仅有25分钟路程，郑州新郑国际机场30分钟的路程。 The hotel totally has 217 rooms & suites and 5 meeting rooms.酒店共设有217间客房，5间多功能会议室。 Our Benefits我们的福利Ø Social Insurance and Housing Fund 社会保险及住房公积金Ø Free meals and Dormitory提供免费用餐及宿舍Ø The vocation includes paid Annual Leave, paid Sick Leave, Wedding Leave, Maternity Leave, Paternity Leave etc.假期包括带薪年假、带薪病假、婚假、产假、陪产假等Ø Selection Monthly Model Employee and Annual Model Employee评选月度及年度优秀员工Ø birthday party and staff activity举办生日会及员工活动Ø Staff rate for Accor hotels员工价入住雅高集团旗下酒店 Training and Career Opportunity 培训及职业发展机会Ø Orientation入职培训Ø English Training英文培训Ø Skills Training部门技能培训Ø Accor Cooperate Training雅高集团培训Ø Cross Training within Accor hotels国内外姐妹酒店交叉培训Ø Personal Development Plan人才发展计划 About Interview关于面试Time: 09:00-12:00, 13:30-17:00 at every Monday to Friday时间：每周一至周五上午09:00-12:00, 下午13:30-17:00Venue:HR Office（5F）地点：（五楼）人事办公室Hotel Location: Take NO.7, B16, B19, 23 or 26 buses to Dongyijie Station. Take Metro Line 4, 5 to Central Business District Station酒店地址：可乘坐7路、B16、B19、23或26路公交车到商务内环商务东一街站可乘坐4、5号地铁线至中央商务区站 At Last最后If you are not being contacted within one week since your application, maybe the position has been filled-in already. However, your application will be kept in the potential talent file. We thank you for your interest in joining our team. Wish you a very successful searching for the position that you are looking for and a successful future in the hotel industry.如果从提交申请日起一周内您还没有收到我们的回复，有可能是因为我们提供的职位有限，但您的资料将保存在我们的人才库中。我们再次感谢您来应聘我们酒店，祝您在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。