• 岗位晋升
• 技能培训
• 节日礼物
• 五险一金
• 人性化管理
• 带薪年假
• 中夜班餐补
• 领导好
• 包吃包住
• 年度旅游

Primary Responsibilities 主要职责：
· Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all sub-ordinates.
· Responsible for the daily organization of the section.
· Contribute to overall operational efficiency by performing relevant duties as assigned.
· Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
· Establish good public relationship with all guests.
· Provide guests with the most accurate and up to date information at all times.
· 对工作有积极的态度，有自我约束力和工作主动性，为所有的同事树立良好的工作榜样。
· 负责区域的日常组织工作。
· 履行所分配的职责， 尽自己所能提高工作效率。
· 要不断地提高对客服务水平，以确保得到客人最大程度的满足。
· 同客人建立良好的公共关系。

Knowledge and Experience 知识和经验：
· College degree or above,。
· Can use fluent English to work in the front office, proficient in computer operation, and have strong English listening, speaking, reading and writing skills.
· The appearance is dignified, loves hotel work, studies business, has quick response, is good at communication, has good management and coordination skills.
· Pay attention to details, have a sense of responsibility in work.
· Self-motivated and good learning ability and ability to withstand pressure.
· 大专以上学历。
· 能用流利的英语从事前厅服，精通电脑操作，具备较强的英文听说读写能力。
· 仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力。
· 注重细节，工作有责任心。
· 有上进心和良好的学习能力和抗压能力。

Sofitel Hangzhou Westlake is managed by the high-end hotel brand Sofitel of Accor, it is located on the banks of the city's famous West Lake, and closes to the central business district. Achieved the honor of 5-star hotel in 2005, it has been 7 years consecutivelythat the hotel gets the award TOP 10 STAR HOTEL in Hangzhou. It is beyond doubt that the hotel demonstrates a perfect combination of French elegance and Chinese culture.杭州索菲特西湖大酒店，由浙江金宇集团投资兴建，聘请素有“欧洲先锋”的法国雅高集团旗下“索菲特”品牌管理。2005年9月正式荣膺五星级酒店，并连续七年获得年度杭州市“十佳星级饭店”殊荣。酒店毗邻美丽的西子湖畔，与西湖新天地和商业中心仅咫尺之遥。酒店设施豪华、一流，真正意义上演绎了法兰西浪漫情怀与西子湖柔情的完美结合。Accor (worldwide) group is the European leader and a major global group in hotels, and the global leader in services to corporate clients and public institutions. Over the last four decades, Accor has built a network that comprises more than 4,000 hotels (nearly 500,000 rooms) in over 90 countries.法国雅高酒店集团是欧洲酒店业的领导者和全球最大的酒店管理集团之一，也是全球最大的企业服务集团之一。经过四十年的不懈努力，法国雅高集团建立了一个在90多个国家拥有4,000多间酒店(约500,000 间客房)的全球酒店网络。In Sofitel Hangzhou Westlake we are welcoming you join with us and we will offer you a worldwide career opportunity. Your smile, your future.杭州索菲特西湖大酒店将为您提供必要的资源平台来发展你的职业生涯，诚邀您的加盟。未来掌握在您自已手中，由衷感谢您的关注，您的微笑。If you are intrested in postion, you can send your resume through recruitment system or email or mail. Hotel email address: pm@sofitelhangzhou.com.cn; Hotel address:  333 West Lake AvenueHANGZHOU-310002.  有意向者可通过招聘系统在线投递简历，或通过酒店邮箱投递简历，或将个人信息（个人简历附身份证/学历证明/资格证书复印件及1寸近照一张）寄至杭州市上城区西湖大道333号，杭州索菲特西湖大酒店人力资源部收，左下角请注明“职位应聘”字样。