• 岗位晋升
• 技能培训
• 节日礼物
• 五险一金
• 人性化管理
• 带薪年假
• 中夜班餐补
• 领导好
• 包吃包住
• 年度旅游

Job Responsibilities
岗位职责
1.Carry out work instructions issued by the Lobby Lounge Manager and report work progress to the Manager.
执行大堂吧经理的工作指令，并向其报告工作；
2.Adhere to the service tenet of total guest satisfaction, lead team members to deliver reception services in the Lobby Lounge in accordance with standard service procedures and requirements.
坚持让客人完全满意的服务宗旨，带领班组员工按服务程序和要求，做好大堂吧的接待服务；
3.Track attendance of all team members, inspect staff grooming and appearance, evaluate daily job performance, and submit regular reports to the Lobby Lounge Manager.
掌握全班组员工的出勤情况，检查班组的仪容仪表，考核平时工作表现，定期向大堂吧经理汇报；
4.Keep constant track of the operation status of the Lobby Lounge, resolve all on-site issues timely and properly, and handle intoxicated guests appropriately.
随时注意大堂吧的动态，及时妥善处理发生的各种问题，做好醉酒客人的处理工作；
5.Complete shift handover procedures with accurate written records.
做好交接班工作，并做好记录；
6.Formulate rules and regulations covering beverage inventory control, workplace safety, sanitation and other related areas, and supervise their implementation.
制定酒水控制、安全、卫生等各项规章制度，并督导实施；
7.Inspect the overall sanitation of the Lobby Lounge as well as the cleanliness of tableware.
检查大堂吧环境卫生及餐具卫生。
Job Requirements
岗位要求
1.Minimum one year working experience as a Lobby Lounge Captain in a five-star hotel is required for this position.
接受一年以上五星级酒店大堂吧领班工作经验应聘本岗位；
2.Strong organizational, communication and coordination skills.
具有良好的组织能力及沟通协调能力；
3.Strong dedication to career, high sense of responsibility, sound professional ethics and good self-discipline.
具有强烈的事业心和责任感，高尚的职业道德，良好的纪律修养；
4.Able to perform duties strictly in line with service standards, quick-witted and agile in responding to emergencies.
能够按服务标准进行工作，反应灵敏，机智灵活。

Sofitel Hangzhou Westlake is managed by the high-end hotel brand Sofitel of Accor, it is located on the banks of the city's famous West Lake, and closes to the central business district. Achieved the honor of 5-star hotel in 2005, it has been 7 years consecutivelythat the hotel gets the award TOP 10 STAR HOTEL in Hangzhou. It is beyond doubt that the hotel demonstrates a perfect combination of French elegance and Chinese culture.杭州索菲特西湖大酒店，由浙江金宇集团投资兴建，聘请素有“欧洲先锋”的法国雅高集团旗下“索菲特”品牌管理。2005年9月正式荣膺五星级酒店，并连续七年获得年度杭州市“十佳星级饭店”殊荣。酒店毗邻美丽的西子湖畔，与西湖新天地和商业中心仅咫尺之遥。酒店设施豪华、一流，真正意义上演绎了法兰西浪漫情怀与西子湖柔情的完美结合。Accor (worldwide) group is the European leader and a major global group in hotels, and the global leader in services to corporate clients and public institutions. Over the last four decades, Accor has built a network that comprises more than 4,000 hotels (nearly 500,000 rooms) in over 90 countries.法国雅高酒店集团是欧洲酒店业的领导者和全球最大的酒店管理集团之一，也是全球最大的企业服务集团之一。经过四十年的不懈努力，法国雅高集团建立了一个在90多个国家拥有4,000多间酒店(约500,000 间客房)的全球酒店网络。In Sofitel Hangzhou Westlake we are welcoming you join with us and we will offer you a worldwide career opportunity. Your smile, your future.杭州索菲特西湖大酒店将为您提供必要的资源平台来发展你的职业生涯，诚邀您的加盟。未来掌握在您自已手中，由衷感谢您的关注，您的微笑。If you are intrested in postion, you can send your resume through recruitment system or email or mail. Hotel email address: pm@sofitelhangzhou.com.cn; Hotel address:  333 West Lake AvenueHANGZHOU-310002.  有意向者可通过招聘系统在线投递简历，或通过酒店邮箱投递简历，或将个人信息（个人简历附身份证/学历证明/资格证书复印件及1寸近照一张）寄至杭州市上城区西湖大道333号，杭州索菲特西湖大酒店人力资源部收，左下角请注明“职位应聘”字样。