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岗位职责:
1.收集宾客个人喜好和各种注意事项并留存客史。
2.通过客史资料,在宾客到达前做好一切准备。
3.发现和预见宾客的需求,并确保提供个性化的服务。
4.协助宾客制定住宿期间的计划或安排,确保宾客的所有请求都得到落实和跟进。
5.悉心为宾客提供有关酒店设施的信息,并提供相关帮助。
6.以高效和关怀的方式为宾客办理入住和退房程序。
岗位要求:
1.大专以上学历,英语流利,有同岗位工作经验一年及以上。
2.性格开朗,形象气质佳,服务意识强。
3.出色的人际交往和问题处理能力,能够在节奏快、压力大的环境下出色地完成工作。
Six Senses Hotels Resorts Spas start from 1995, the headquarter office based in Bangkok Thailand. It is a hotel and spa management company comprised of nine resorts and 27 spas under the brand names Six Senses, Evason and Six Senses Spas. Set to double in size over the next three years, Six Senses operate resorts in far-flung locations featuring incredible natural beauty. Known for its unique and diverse design personality, each property is supported by a leadership commitment to community, sustainability and wellness.Six Senses Qing Cheng Mountain is the first Six Senses resort in China. It’s invested by Chengdu Jin Rui Tong Investment & Management Co. Ltd. SSQCM located at the picturesque gateway to the majestic Qing Cheng Mountains, Six Senses Qing Cheng has been created to complement the UNESCO World Heritage & Natural Cultural site nearby Dujiangyan. It’s half an hour driving or taking high speed train from Qing Cheng Mountain to Chengdu downtown. SSQCM total has 102 suites and 11 villas, organic garden/ kids club/ garden movie and luxury iconic Six Senses Spa, tennis court, swimming pool, as well as kinds of restaurants and grand ballrooms.Please join in us, growing with Six Senses in China! 六善养生及酒店集团(Six Senses Hotels Resorts Spas)创建于1995年,运营的度假村均位于人迹杳然但美景浑然天成的地点之中。集团以独特而且多样化的个性设计而闻名,旗下每一间设施均严格遵循对社区、可持续性和健康的承诺。载誉无数的六善水疗中心(Six Senses Spa)提供各式各样的整全健康、焕活及美容护理, 且坐落于世界各地享负盛名的酒店和度假村内。青城山六善酒店由成都金瑞通投资管理有限公司投资兴建,是六善在中国区的第一家度假酒店,位于风景优美的青城前山山脚下,距离成都仅半小时车程,青城山高铁站近在咫尺。青城山六善酒店拥有122间独立套房及别墅,有机农场,儿童俱乐部,花园电影院。这里有全年无休的室内恒温游泳池和室外泳池,特色餐厅提供四川的传统佳肴与世界各地的地道美食,零点自助两相宜;六善水疗采撷青城山之灵气,创造了一系列独具本地特色的水疗护理项目。我们欢迎您的加入,和我们一起在中国发展。 面试时请带上一张近期彩色寸照,身份证复印件及相关学历证明。 更多内容请点击:www.sixsenses.com新浪微博:青城山六善酒店