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Ensure the implementation of housekeeping standards and procedures in relation to:
确保客房部各项标准和工作程序的执行 :
Bedroom service
臥室服务
Bathroom service
卫生间服务
Valet service
洗衣服务
Cleaning service
清洁服务
Linen maintenance
布巾维护
Recommended changes to these standards and training needs on an ongoing basis
就这些标准和培训需求提供持续性的改进建议
Maintain a current and thorough knowledge of all housekeeping systems
对客房部所有系统有最新和完整的知识
Perform Room allocations
分配客房
Perform Room inspections
检查客房
Liaise with Front Office for guest and hotel requirements
配合前台满足酒店和客人的要求
Ensure guest valet is processed and delivered in a timely manner
确保及时为客人提供洗衣服务并送还
Manage all special requests made by guests
处理客人所有的特殊要求
Ensure you have complete knowledge of room types, layouts and facilities
确保具有客房类型,设计和设施的全面知识
Perform other duties as assigned by superior
完成上级分派的其他任务
Required Skills –技能要求
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力
Experience –经验
2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
最好拥有在相似规模酒店2年客房工作经验,包括的管理经验或培训经验
黄山太平湖绿地皇冠假日酒店,由洲际酒店集团公司管理,由绿地香港投资兴建,酒店位于太平湖边,依山傍水营建。酒店的选址和布局都尽可能和当地湖光山色完美结合,所有客房一级公共空间均能欣赏到湖山之美,所有一切都使皇冠假日酒店几乎成为完美酒店的典范,成为黄山这个世界级景区的全新坐标。对于追求奢华,却又兼顾私密的度假者而言,这里绝对是享受顶级度假体验的圣地。