• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 人性化管理
• 天然氧吧

•	Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务
•	Promote the Hotel’s (and ICHG generally) products and services
推销酒店（以及整个洲际酒店集团）的产品和服务
•	Maintain a high level of product and service knowledge about all ICHG Hotels in your region
充分了解所在地区的洲际酒店集团成员的产品和服务
•	Develop and maintain a regular pattern of sales calls
发展和保持定期进行销售拜访的模式
•	Prepare and execute action plans which increase reservation sales and associated business
准备和执行增加预订销售和相关业务的工作计划
•	Record and process reservations made by phone/fax/email
记录和处理通过电话，传真，电子邮件进行的预订
•	Accept wait list reservations
接受等候单上的客人预订
•	Process amendments to reservations such as extensions, early departures, etc
修改延期和提前离店等特殊情况的预订记录
•	Manage “no show” reservations by investigation and recording of same 
调查和记录未按预订抵店的预订情况
•	Record special billing arrangements for groups and conventions
对团组或会议的特别账单安排进行记录
•	Assist with the reservations requiring credit approval
协助要求信用审批的预订事宜
•	Maintain knowledge of special rates/ offers/ promotions
掌握关于特价，酬宾，促销活动的信息
•	Monitor reservation levels and inform Managers of current and future occupancy rates
监测预订情况，并向经理通报目前和将来的入住率
•	Assist with preparing reports as requested (eg to travel agents, business houses etc)
协助准备报告（如给旅行代理人和商业机构的报告等）
• Perform other duties as assigned by superior
• 完成上级分派的其他任务

Required Skills –技能要求
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
具有代表酒店，品牌和公司与顾客，员工和第三方交往的能力
Problem solving, reasoning, motivating, organizational and training abilities
具有解决问题，推理，号召，组织和培训能力
Proficient in the use of Microsoft Office
精通微软办公软件
Good writing skills
良好的写作技能
Qualifications –学历
High School or Vocational Certificate in Hotel Management, Business Administration, or related field. 
具有高中或酒店管理，商业管理或相关领域的职业证书。
Experience –经验
1 year related experience or 6 months experience in reservations/front office or an equivalent combination of education and experience
1年相关的工作经验，或6个月预订部或前台经验包括管理经验，或与此相当的教育与工作经验结合的背景

黄山太平湖绿地皇冠假日酒店，由洲际酒店集团公司管理，由绿地香港投资兴建，酒店位于太平湖边，依山傍水营建。酒店的选址和布局都尽可能和当地湖光山色完美结合，所有客房一级公共空间均能欣赏到湖山之美，所有一切都使皇冠假日酒店几乎成为完美酒店的典范，成为黄山这个世界级景区的全新坐标。对于追求奢华，却又兼顾私密的度假者而言，这里绝对是享受顶级度假体验的圣地。