• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住
• 管理规范
• 人性化管理
• 员工生日礼物
• 节日礼物

Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。

Provides functional assistance and direction to all departments.
向所有部门提供功能性支持和指导。

Cooperates, coordinates and communicates with other hotel departments as required.
按需要与酒店其它部门进行合作、协调和沟通。

Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.
对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。

Responds to guest needs and resolves related problems.
就客人的需求做出反应并解决相关问题。

Supervises and directs Reception and Reservations personnel.
对接待部和预订部工作人员进行监督和指导。

Supports and assists Front Office personnel and all departments at peak periods.
 在高峰期向前厅部工作人员和其它所有部门提供支持和协助。

Ensures VIPs and IHG rewards club guests receive special attention.
保证贵宾和优悦会会员受到特别关照。

 Inspects front of house and back of house regularly for cleanliness.
定期检查一线各部门和二线各部门的清洁状况。

 Assists Guest Relations in greeting, rooming, and sending off VIP guests.
协助客户关系部门迎接贵宾，为其安排房间并在其离店时送行。

Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
监督员工的行为、制服穿着、卫生和外表形象。

 Provides input for Front Office meetings.
为前厅部会议提供信息。

Promotes inter-hotel sales and in-house facilities.
促进店际销售及推销酒店内的设施。

Checks billing instructions and monitors guest credit.
检查结帐说明并监督客人信用情况。

Analyses and approves discounts and rebates.
分析和批准打折相关事宜。

Analyses the rate variance report to ensure rooms revenue control.
分析房价差异报告以保证控制客房收入。

Takes action with the Property Management Systems (PMS) in emergency situation.
在紧急情况下使用酒店管理系统（PMS）。

Fully conversant with all hotel emergency procedures.
熟知酒店紧急情况所有处理程序。

Ensures front line staff complies with FIT marketing techniques and maximize sales.
确保一线员工遵从散客市场技巧并最大化的进行销售。

邯郸华宜酒店坐落在享有“成语典故之都”美誉的邯郸，拥享世纪大街商务区和天鸿商圈繁华活力，比邻风光旖旎的邯郸植物园，邻近邯郸高铁东站和G4 京港澳高速出入口，出行便捷。酒店传承邯郸历史文脉，打造新国潮奢雅栖居。248间点染水墨画飘逸灵秀的新中式风格客房及套房，汇聚经典与创新美食的彩丰楼中餐厅，呈奉国际美馔的鲜艳全日餐厅，别具风格的品茗雅境举茗邑及大堂酒廊，设施先进的健身中心和恒温泳池，以及超过1300平米的社交灵动会议空间，皆可满足宾客“食”与“聚”的商务与休闲需求。