岗位职责
1、审计每日收入数据,支持报告和凭证、确保每日及每月收入和付款及时调节、确保所有收入被记录和报告、确保所有礼券或免费券根据政策得到控制、审查所有宴请账单及高职用餐,以确保所有被授权和签署并有合理的解释、检查免费房被合理批准、审计电话自动挂账报告以确保所有电话收入已被挂账、审计宽带链接报告以确保所有因特网收入被挂账、确保相关前台人员和零售点报告被打印,审计并按日期存档、核对挂入每日报告中的交易,包括但不限于信用卡,城市分类帐,员工折扣,支出,折扣及减免,杂费,作废,停车场收入及房间安全钥匙、准备折扣和减免汇总表及减免凭证、在电子信用卡机和销售点系统之间每日调节信用卡收入、协助准备准备每日收入报告给财务总监、确保所有特许/租赁收入被调节,并被正确记录、审计每日总出纳员的报告、检查房价差异报告以确保所有价格变动,升级等被合理批准、检查并确保每天两次打印房间差异报告,任何不合理差异需及时报告、在相关报告中记录收银员现金多余/不足,并同零售点经理或前台经理跟进相关事宜、与相关部门跟进一切差异,未完成的工作或丢失的信息、确保所有支出凭证拥有合理批准,签名和支持、与营收/预订团队跟进,以确保任何放弃预订的项目被查阅并收费、审计每日餐饮报告并核对在总出纳员报告中出纳员的交款额、确保所有餐厅和酒吧的账单被正确记账、确保所有宴会收入被记入、在电脑系统出现故障全面熟悉酒店手工操作紧急计划,以确保所有手工处理程序遵照执行。
2、维护足够的最新的文档、进行每月备用金的盘点、进行前台保险箱的审计、及时并有效地处理所有要求和询问、收入审计主管分配的其他工作、灵活的工作时间,特别是在月末、执行一切额外的工作,以确保酒店职能顺利运作.
岗位要求
1、始终使自己的工作以顾客为核心,积极主动及时地对待顾客的需要和要求、承担个人责任并主动解决问题,清楚地与客户和同事沟通,以取得积极影响、自我激励和承诺,主动承担所有工作并抓住机会学习新的技能或知识,从而提高个人业绩。
2、对改变的要求能够灵活,快速并积极响应,包括要求的任何任务、通过展示对同事的合作和支持,以团队目标为追求,保持以团队为重点、提供意见和建议,以提高酒店的运营/环境程序。
3、积极推销酒店的服务和设施给客人和酒店的供应商。
4、执行所有义务和责任以确保工作中自身和他人安全。
5、通过积极的态度提供礼貌和无障碍服务给客人和下属员工,始终保持愉快的工作环境
盐城万豪酒店作为中国盐城率先一家配套完善的国际豪华品牌酒店,斥资约14亿,是由盐城国有资产投资集团有限公司与万豪国际集团联合打造。酒店坐落于市中心,位于盐城国贸中心商业综合体内。作为城市地标,酒店坐拥得天独厚的地理位置,毗邻“盐城十景”之铁军丰碑——新四军纪念馆,信步可达八佰伴购物中心,距离盐城南洋国际机场仅25分钟车程。With total investment of fourteen million, and as the first International premium brand hotel with full-equipped service and facilities to debut in Yancheng, China, Yancheng Marriott Hotel is a milestone cooperation between Yancheng State-Owned Assets Group Co., Ltd. and Marriott International. Hotel is ideally situated in the city center and the State-owned Trade Center Commercial Complex. As the city landmark, it is adjacent to one of the Top 10 City Scenic Spots - NFA Memorial Hall, with minutes walking distance from YAOHAN shopping mall, and it takes only twenty-five minutes driving to Yancheng Nanyang International airport. 酒店为您打造了300间现代时尚的客房及套房,位于33至47层,饱览城市美景。拥有4间风格迥异的餐厅和酒吧,无论是地道粤菜、环球美馔、风味韩料等,致力于为您缔造舌尖上的美食之旅。Hotel provides 300 modern designed rooms located between 33th to 47th floor featuring captivating city view. With 4 distinctive restaurants and lounges, just pamper yourself into gastronomic temptations ranging from classical Asian cuisine to modern Western fusion, typically as authentic Cantonese cuisine, International favorites, flavorful Korean cuisine, etc. 酒店拥有逾1800平方米的会议及活动空间,设计灵活多变,可随实际用途分隔使用。包括2间分别为950平方米与400平方米无柱式宴会厅以及3间多功能会议室,均配有高品质齐备的灯光与影音设备。位于6楼的屋顶花园,亦是您举办露天派对、婚礼仪式及发布会的理想之所。Hotel features flexible event and conference facilities including a magnificent pillar-less 950 sq. m. ballroom, a delicate pillar-less 400 sq. m. ballroom and three multi-functional rooms, all well equipped with the state-of-the-art audio-visual equipment. Hotel also provides a rooftop garden located on 6th floor to accommodate selections of breathtaking events, such as open-air party, wedding ceremony and press conference. 会聚万豪(Meet @ Marriott)——万豪特色会议将通过升级的灵活空间、引人入胜的茶歇与酒吧等,设计并提供引人入胜的新颖会议体验,促成与会者之间的交流,让他们更好地发挥才智。Meet @ Marriott. Through elevated and flexible spaces, engaging breaks and bars and more, Marriott hotels are experts at crafting and delivering engaging experiences that connect and empower attendees. 为满足商旅客人对优质休憩之所的需求,酒店还配有其他多样化的设施及空间,如位于酒店6楼的健身中心、室内恒温泳池等,助您褪去工作之疲。对于家庭度假的旅客,则可选择在室内儿童俱乐部享受无忧亲子时光。To cater to business and leisure guests, the hotel also provides a variety of amenities and facilities, such as a fitness center, an indoor heated swimming pool located at 6th floor for a refreshing workout. Family travelers can choose indoor Kids Club to enjoy carefree parent-kids time.感谢您对万豪职位的关注。您向我们提交履历,即代表您同意我们按照万豪的《申请者隐私政策》(www.marriott.com.cn/about/applicantprivacy.mi) 使用、处理您的个人数据,并可能传输至国内和境外的万豪关联公司和其他第三方。如果您对万豪处理您的个人数据有任何疑问,请通过电邮applicantprivacyinfo@marriott.com 与我们联系。如果您代表其他人向我们提交个人数据,您确认该申请者已得悉万豪《申请者隐私政策》,并同意万豪收集和处理他的个人数据。 Thank you for your interest in a career with Marriott. By submitting your CV, you agree that your personal data (which may include sensitive personal information) will be used, handled, and may be transferred to Marriott International, Inc. and its affiliates and third parties locally and internationally, in accordance with Marriott’s Applicant Privacy Statement (www.marriott.com.cn/about/applicantprivacy.mi). If you have any concerns about your personal information being handled by Marriott, please do not hesitate to contact us at applicantprivacyinfo@marriott.com. If you are submitting any personal data on behalf of another individual, you warrant that the individual has been duly notified of Marriott’s Applicant Privacy Statement and has consented to the collection and handling of his/her personal data by Marriott.