招聘客房送餐主管/服务员 IRD Supervisor/Waiter_盐城万豪酒店招聘信息-最佳东方

岗位职责：
1、定期培训本部门员工，不断提高服务技能和业务水平，做好每月考勤、更期表。
2、各区域的运作情况，不断巡视各个岗位，能够在有突发事件发生时，可以及时处理。
3、抓好传酒员的服务礼貌和工作纪律，要求讲礼貌用语和遵守公司的各项规章制度。
4、及时处理客人投诉和员工之间的工作沟通问题，合理调解工作中的一切问题。
5、随时检查各区域的运作情况，使之各项工作达到标准，并在过程中认真执行部门奖罚条例，做到奖罚分明。
6、发现工作上的问题及时解决，主持每天例会，上传下达公司的有关通知、规章制度、规定等一些文件。
7、做好各部门之间的沟通和协调，主动解决问题，并及时将问题反映给部门经理。
8、检查各区域的准备工作和员工的仪容仪表，不合格或不符合规定的要马上指正。
9、查看饮品、食品的出品要求，做好打苛、分单、分区工作。安排传酒员出单，使饮品、食品及时送到台房。
10、负责本区域员工纪律、礼貌礼仪、工作安排和处理日常事务，尽量要做到不偏不倚，能够公平、公正、公开。
11、收集员工在工作中的各种信息，并每日写好工作日记上交楼面经理，每天在班前或班后向楼面部经理汇报有关工作情况。
12、认真记录好每天的出品情况，以及和部门配合的情况，对于异常的事情要特别记录清楚，下班前将单据交予经理。

岗位要求
1、熟悉菜肴酒水知识，送餐服务的工作规范及质量标准。
2、熟知接待服务中的礼节礼仪。
3、有较强的语言表达能力及推销能力。

盐城万豪酒店作为中国盐城率先一家配套完善的国际豪华品牌酒店，斥资约14亿，是由盐城国有资产投资集团有限公司与万豪国际集团联合打造。酒店坐落于市中心，位于盐城国贸中心商业综合体内。作为城市地标，酒店坐拥得天独厚的地理位置，毗邻“盐城十景”之铁军丰碑——新四军纪念馆，信步可达八佰伴购物中心，距离盐城南洋国际机场仅25分钟车程。With total investment of fourteen million, and as the first International premium brand hotel with full-equipped service and facilities to debut in Yancheng, China, Yancheng Marriott Hotel is a milestone cooperation between Yancheng State-Owned Assets Group Co., Ltd. and Marriott International. Hotel is ideally situated in the city center and the State-owned Trade Center Commercial Complex. As the city landmark, it is adjacent to one of the Top 10 City Scenic Spots - NFA Memorial Hall, with minutes walking distance from YAOHAN shopping mall, and it takes only twenty-five minutes driving to Yancheng Nanyang International airport. 酒店为您打造了300间现代时尚的客房及套房，位于33至47层，饱览城市美景。拥有4间风格迥异的餐厅和酒吧，无论是地道粤菜、环球美馔、风味韩料等，致力于为您缔造舌尖上的美食之旅。Hotel provides 300 modern designed rooms located between 33th to 47th floor featuring captivating city view. With 4 distinctive restaurants and lounges, just pamper yourself into gastronomic temptations ranging from classical Asian cuisine to modern Western fusion, typically as authentic Cantonese cuisine, International favorites, flavorful Korean cuisine, etc. 酒店拥有逾1800平方米的会议及活动空间，设计灵活多变，可随实际用途分隔使用。包括2间分别为950平方米与400平方米无柱式宴会厅以及3间多功能会议室，均配有高品质齐备的灯光与影音设备。位于6楼的屋顶花园，亦是您举办露天派对、婚礼仪式及发布会的理想之所。Hotel features flexible event and conference facilities including a magnificent pillar-less 950 sq. m. ballroom, a delicate pillar-less 400 sq. m. ballroom and three multi-functional rooms, all well equipped with the state-of-the-art audio-visual equipment. Hotel also provides a rooftop garden located on 6th floor to accommodate selections of breathtaking events, such as open-air party, wedding ceremony and press conference. 会聚万豪(Meet @ Marriott)——万豪特色会议将通过升级的灵活空间、引人入胜的茶歇与酒吧等，设计并提供引人入胜的新颖会议体验，促成与会者之间的交流，让他们更好地发挥才智。Meet @ Marriott. Through elevated and flexible spaces, engaging breaks and bars and more, Marriott hotels are experts at crafting and delivering engaging experiences that connect and empower attendees. 为满足商旅客人对优质休憩之所的需求，酒店还配有其他多样化的设施及空间，如位于酒店6楼的健身中心、室内恒温泳池等，助您褪去工作之疲。对于家庭度假的旅客，则可选择在室内儿童俱乐部享受无忧亲子时光。To cater to business and leisure guests, the hotel also provides a variety of amenities and facilities, such as a fitness center, an indoor heated swimming pool located at 6th floor for a refreshing workout. Family travelers can choose indoor Kids Club to enjoy carefree parent-kids time.感谢您对万豪职位的关注。您向我们提交履历，即代表您同意我们按照万豪的《申请者隐私政策》(www.marriott.com.cn/about/applicantprivacy.mi) 使用、处理您的个人数据，并可能传输至国内和境外的万豪关联公司和其他第三方。如果您对万豪处理您的个人数据有任何疑问，请通过电邮applicantprivacyinfo@marriott.com 与我们联系。如果您代表其他人向我们提交个人数据，您确认该申请者已得悉万豪《申请者隐私政策》，并同意万豪收集和处理他的个人数据。 Thank you for your interest in a career with Marriott. By submitting your CV, you agree that your personal data (which may include sensitive personal information) will be used, handled, and may be transferred to Marriott International, Inc. and its affiliates and third parties locally and internationally, in accordance with Marriott’s Applicant Privacy Statement (www.marriott.com.cn/about/applicantprivacy.mi). If you have any concerns about your personal information being handled by Marriott, please do not hesitate to contact us at applicantprivacyinfo@marriott.com. If you are submitting any personal data on behalf of another individual, you warrant that the individual has been duly notified of Marriott’s Applicant Privacy Statement and has consented to the collection and handling of his/her personal data by Marriott.