招聘餐饮部副总监Assistant Director of Food & Beverage_上海新天地安达仕酒店招聘信息-最佳东方

· 确保餐饮部运作符合其酒店策略，适当执行酒店规章。

To ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.

· 监督部门营运手册的准备和更新。

To oversee the preparation and update of individual Departmental Operations Manuals.

· 定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。

To conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

· 确保所有员工遵循品牌承诺并始终提供优异的对客服务。

To ensure that all associates deliver the brand promise and provide exceptional guest service at all times.

· 确保员工同样在适当的时候为其他部门的内部客人提供优质服务。

To ensure that associates also provide excellent service to internal customers in other departments as appropriate.

· 留心在公共区域员工与客人的沟通并与客人交流，通过部门中的工作来教导员工宾客服务技巧。

To spend time in public areas observing associate-guest interaction and talking with guests, working through Heads of Department to coach associates in guest service skills as necessary.

· 礼貌而高效地的方式处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。

To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

· 监督所有营运，特别是在高峰时段，与各自部门经理合作进行相应的调整。

To monitor all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.

· 确保贯彻执行餐饮经典20条的标准。

To make sure that the Food and Beverage Top 20 are implemented.

· 确保餐饮部对顾客的意见能做反馈，确保执行相应的变化。

To make sure that Food and Beverage Departments respond to the results of the Consumer Audit and to ensure that the relevant changes are implemented.

· 与其他行政委员以支持和灵活的态度紧密合作，注重于满足客人，带动酒店整体的成功。

To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· 确保宴会服务员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。

To make sure that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

上海新天地安达仕酒店招聘微信号：13501638347Recruitment Wechat of Andaz Xintiandi, Shanghai：13501638347上海新天地安达仕酒店酒店简介Andaz Xintiandi, Shanghai Introduction安达仕，凯悦酒店集团推出的最时尚品牌。Andaz, is Hyatt’s the most fashionable addition to its global brand portfolio.Andaz本身意味着“个人品味”。除了对于个人品味和独立自主的关注，这个最新的品牌将提供功能强大，且具备了成熟干练、创新设计、地方风格、随意优雅等特色的环境；在服务时,给予客人高度的关注但是不会装腔作势，而且没有过于自负的态度。The word Andaz means ‘personal style’. In addition to a focus on personal style and independence, the new brand will offer a highly functional environment characterized by sophistication, innovative design, local identity, casual elegance and service that is attentive but not pretentious and without attitude.上海新天地安达仕酒店是亚洲第一间安达仕酒店。Andaz Xintiandi, Shanghai, the first Andaz hotel in Asia. Andaz如万花筒般地将新与旧、高与低、未经雕琢与完美精致的作品巧妙地融为一体，开展一个全新的视角。Kaleidoscopic combinations of old and new, high and low, raw and finished beautifully blend to put a new edge on any perspective.自然而不死板且高尚亲切的服务塑造了独特的氛围，让各种充满想象力的思维和精神能互相交流融合。Our gracious, unscripted service creates an atmosphere in which imaginative minds mingle and kindred spirits congregate.客人会欣赏安达仕清新而不繁复、历久弥新且没有噱头的的奢华。Customers prefer Andaz for its fresh, uncomplicated luxury that is timeless and ‘gimmick’ free.” We are looking for future partners to create Inspiring Experiences.欢迎来到你上海最好朋友的家Welcome To Your Best Friend’s Home in Shanghai我们是安达仕的主人。We are the host of Andaz.作为一个主人，我们对待酒店的客人就像邀请最好的朋友来家里一样，使他们体验到宾至如归的难忘经历，并因此成为酒店的常客。最重要的是，我们让客人体验到了安达仕不仅仅是一家酒店，更是他们在上海最好朋友的家。We create the experience that inspires our guests to want to stay in Andaz Shanghai again on their next visit.? Because we play Host to them, just like best friends visiting your home,we make things happen. Most importantly, we make Andaz more than a hotel.网址：andazshanghai.com请勿以附件形式发送你的简历。Pease send your CV by e-mail without attachment.