• 五险一金
• 包吃包住
• 年终奖
• 晋升空间大
• 人性化管理
• 工作稳定
• 带薪年假
• 善待新人
• 带教培训
• 连锁管理

Guest Service Agent前台接待

1、Registers and roomsall arrivals according to established procedures.

根据酒店的操作程序制度, 登记和安排客人入住。

2、Maintains intimateknowledge of departmental standards and procedures.

熟悉本部门的操作标准和程序。

3、Performs check in,check out and room change procedures and ensures all data are enteredcompletely into the hotel systems in accordance with reservation.

严格执行入住和退房以及换房程序并确保所有加入酒店系统的数据与预定的完全一致。

4、Maintains cashierfloat and ensures accurate daily report of all money received.

确保每日的流动资金和正确汇报每日所接收的钱。

5、Cashes hotel guest’spersonal and travelers checks and assists with currency exchange.

协助客人兑换外币和旅行支票。



Service Centre Agent服务中心文员（总机）

1、Process all incoming and outgoingcalls accurately and courteously.

有礼貌地正确地处理酒店所有打入和打出的电话。

2、Records and controls accuratelywake up calls.

正确无误地记录和控制叫醒服务。

3、Pages guests in co-operation withconcerned departments.

协助有关部门寻呼客人。

4、Records all entries on trafficsheets.

做好有关记录。

5、Assists guests with internationalcalls and directory queries.

协助客人拔打国际长途电话和直拔电话。

    三亚亚龙湾瑞士酒店是由山西华宇集团按照国际五星级标准投资兴建的酒店。酒店位于三亚市美丽的热带海滨国家旅游度假区中心亚龙湾，设备齐全的商务设施和周到殷勤的会议服务，以及一应俱全的休闲娱乐设施，使酒店成为举办商务会议和休闲度假的理想圣地。坐落于酒店中心的百花谷商业街是三亚仅有的大型国际商业休闲区，云集了世界知名品牌商店及众多中外著名特色餐厅。Swissotel Sanya Yalong Bay  is the five-star hotel which invested according to international five star standards by Shanxi Huayu Group. The hotel is located in beautiful tropical coast - Yalong Bay National Resort District. Full equipped business facilities, thoughtful diligent conference service and entertainment facilities make the hotel become the ideal sanctuary that holds business conference and leisure vacation. 如果您有良好的服务意识及沟通能力，并对酒店招聘的职位产生兴趣，请把您的简历发送到企业邮箱：career@huayusanya.com，我们真诚地欢迎更多的同仁加入进来，成为瑞士度假酒店的一份子。我们将为您提供具有竞争力的薪资福利及颇具潜力的事业发展机会！If you have a good sense of service, communication ability and interested in hotel’s offered position, please send your resume to hotel email: career@huayusanya.com, we sincerely welcome more colleagues to join in, become a part of Swissotel Sanya Yalong Bay. We will offer competitive salary and benefit and a potential of the career development opportunity.