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· Assist with conducting Training Needs Analysis for management and supervisory staff to identify and determine training needs.
协助管理层和主管做培训需求分析来确定培训需求。
· Assist to prepare Training Plans for the Hotel.
协助准备酒店的培训计划
· Develops internal training program based on training plan for the year.
根据年度培训计划完成内部培训任务
· Determines selection criteria for internal trainers.
确定内部培训师的选拔标准
· Monitors performance-internal trainers.
监督内部培训师的培训
· Team Building.
团队建设
· Obtains structured feedback from participants at the end of sessions.
会议结束时从与会者那里获得建设性的建议
· Holds discussion with Department Heads and Supervisors on how to implement skills acquired during the training.
与部门经理和主管讨论如何在培训期间提高培训技能
· Assesses impact of skills training through monitoring guest feedback analysis.
通过观察分析客人的反应来评估技能培训的效果
· Conducts generic training programs such as Orientation, Hygiene and Grooming, Telephone Courtesy, and basic customer service programs.
管理和开展诸如入职培训、卫生仪表、电话礼仪和基本的对客服务等课程。
· Assists with organizing staff activities such as Trainers Club, Skills Competition, and Staff Party.
协助组织类似培训师俱乐部、技能竞赛、生日会的各种员工活动
三亚亚龙湾华宇度假酒店是由山西华宇集团按照国际五星级标准投资兴建的酒店。酒店位于三亚市美丽的热带海滨国家旅游度假区中心亚龙湾,设备齐全的商务设施和周到殷勤的会议服务,以及一应俱全的休闲娱乐设施,使酒店成为举办商务会议和休闲度假的理想圣地。坐落于酒店中心的百花谷商业街是三亚仅有的大型国际商业休闲区,云集了世界知名品牌商店及众多中外著名特色餐厅。Huayu Resort & Spa Yalong Bay Sanya is the five-star hotel which invested according to international five star standards by Shanxi Huayu Group. The hotel is located in beautiful tropical coast - Yalong Bay National Resort District. Full equipped business facilities, thoughtful diligent conference service and entertainment facilities make the hotel become the ideal sanctuary that holds business conference and leisure vacation. 如果您有良好的服务意识及沟通能力,并对酒店招聘的职位产生兴趣,请把您的简历发送到企业邮箱:career@huayusanya.com,我们真诚地欢迎更多的同仁加入进来,成为华宇度假酒店的一份子。我们将为您提供具有竞争力的薪资福利及颇具潜力的事业发展机会!If you have a good sense of service, communication ability and interested in hotel’s offered position, please send your resume to hotel email: career@huayusanya.com, we sincerely welcome more colleagues to join in, become a part of Huayu Resort & Spa Yalong Bay Sanya. We will offer competitive salary and benefit and a potential of the career development opportunity.