前厅部经理Front Office Manager
面议
停止招聘
发布于 2021-02-19
前厅部经理Front Office Manager
面议
三亚 | 经验不限 | 大专 | 招1人
停止招聘
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职位描述
  • Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition

    监督前厅人员确保客人受到即时的, 热情的和个性化的服务.

  • Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue

    指导前厅部人员确保合适的入住率和评价房价,确保收入最大化。

  • Monitor Front Office, and particularly Guest Relations personnel, to ensure priority members known repeat guests and other VIPs receive special attention and recognition

    监督前厅和特殊客户的关系, 确保员工辨别回头客和其他VIP客户, 为其提供个性化的服务.

  • Promote Inter-Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program

    促进酒店内部销售和设施,监督散客的市场销售。

  • Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained

    在维护保养的标准上展现高度责任感,确保固定资产保持好的清洁和保养状态。

  • Schedule and regularly conducts routine inspections of areas under his/her control

    在管理范围内有规律有计划的进行日常检查。

  • Interpret computer reports

    解释电脑报表

  • Compile statistics for front office and provide reports relating to that area

  • 汇总前厅部的报表及提供相关地区的报表

  • Communicate to the DOR of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information

  • 与房务总监保持沟通信息,并欢迎即将入店的或离店的VIP

  • In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc

    在发生紧急情况时,是否按照程序执行,比如火灾、机械故障和爆炸威胁。

  • Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures

    有效的执行和控制前厅班次的变动,安排节假日和休假的工作安排,以便有效的保障工作效率,如大型团队的早到和晚到或是离店。

 

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
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公司地址
海南省三亚市亚龙湾国家旅游度假区 Yalong Bay Sanya National Resort District 572000
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  • 酒店业--国内高端酒店/5星级
    行业
  • 500-999人
    规模
  • 私营.民营企业
    企业性质
    三亚亚龙湾华宇度假酒店是由山西华宇集团按照国际五星级标准投资兴建的酒店。酒店位于三亚市美丽的热带海滨国家旅游度假区中心亚龙湾,设备齐全的商务设施和周到殷勤的会议服务,以及一应俱全的休闲娱乐设施,使酒店成为举办商务会议和休闲度假的理想圣地。坐落于酒店中心的百花谷商业街是三亚仅有的大型国际商业休闲区,云集了世界知名品牌商店及众多中外著名特色餐厅。Huayu Resort & Spa Yalong Bay Sanya is the five-star hotel which invested according to international five star standards by Shanxi Huayu Group. The hotel is located in beautiful tropical coast - Yalong Bay National Resort District. Full equipped business facilities, thoughtful diligent conference service and entertainment facilities make the hotel become the ideal sanctuary that holds business conference and leisure vacation. 如果您有良好的服务意识及沟通能力,并对酒店招聘的职位产生兴趣,请把您的简历发送到企业邮箱:career@huayusanya.com,我们真诚地欢迎更多的同仁加入进来,成为华宇度假酒店的一份子。我们将为您提供具有竞争力的薪资福利及颇具潜力的事业发展机会!If you have a good sense of service, communication ability and interested in hotel’s offered position, please send your resume to hotel email: career@huayusanya.com, we sincerely welcome more colleagues to join in, become a part of Huayu Resort & Spa Yalong Bay Sanya. We will offer competitive salary and benefit and a potential of the career development opportunity. 
海南省三亚市亚龙湾国家旅游度假区 Yalong Bay Sanya National Resort District 572000
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