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【岗位职责】
1.掌握当日客情及餐饮推广活动。
2.参与各项前台的工作。发现并上报工作中出现的问题。
3.掌握当天到店及离店的重要宾客及熟客。
4.与住店宾客保持良好沟通以了解宾客喜好,协助宾客解决疑难事宜。
5.做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级反映。
【岗位要求】
1.有良好英文沟通能力。
2.具有良好的服务意识,团队协作精神以及良好的沟通、协调和应变能力。
3.注重细节,工作有责任心,敢于承担责任,执行力较强。
4.有上进心和良好的学习能力和抗压能力。
Sheraton Shantou Hotel managed by Marriott International, Inc, invested by Longon Real Estate co., LTD. Hotel is located in the downtown and changping road shopping district in prime locations.汕头龙光喜来登酒店由万豪国际集团管理,由龙光地产股份有限公司投资兴建的汕头第一家国际品牌的酒店。 Sheraton Shantou Hotel is strategically located in the central business center of Shantou-Changping Road, which enables you to better explore Shantou city. The hotel is adjacent to office and shopping areas and is only forty minutes’ drive to SWA and 5 kilometers away from the railway station. There are 323 guest rooms, including 24 suites in Sheraton Shantou Hotel, where the signature facilities and services will make you a comfortable stay experience. The signature facilities and services, including Sheraton Fitness center, Sheraton Club, Lobby Lounge, FEAST signature restaurant, YUE Chinese restaurant and advanced meeting facilities, enable guests to relax, rally and share.汕头龙光喜来登酒店坐落于中央商务区长平路,地理位置优越,可让您尽情探索这座城市的一切珍奇瑰宝。酒店紧邻办公区与购物区,距揭阳潮汕国际机场(SWA)仅 40 分钟车程,距火车站也只有 5 公里之遥。汕头龙光喜来登酒店共有客房323间,其中包括24间套房,以独具喜来登特色的设施与服务为您打造舒适的入住体验。酒店独具喜来登特色的设施与服务,包括喜来登健身计划、喜来登行政酒廊、大堂吧、盛宴标帜餐厅、采悦轩中餐厅及先进会议设施设备,均为宾客提供放松身心、团聚及分享的社交空间。 Please bring your one-inch colorized photo without hat, CV, copy of ID card/related education and qualifications to the site or sending e-mail or mail it to us.请携带一张一寸彩色免冠照片、个人简历、身份证/相关学历及资格证明复印件至酒店或发送电子邮件或邮寄给我们。