招聘销售经理Sales Manager_惠州博罗佳兆业万怡酒店招聘信息-最佳东方

1. Conduct Sales Activities管理销售活动

a. Meet with customers regularly handling both proactive sales calls and reactive sales leads.

定期拜访客户，处理销售相关的生意信息

b. Conduct sales activities in a systematic manner by planning in advance according to the set guidelines.

按照既定规划从事销售活动

c. Ensure all enquires are handled promptly and efficiently.

确保所有的客户要求都被迅速和有效的处理

d. Meet with in-house guests to build relationship and to obtain guest comments.

与住店的宾客见面，建立良好关系并收集宾客意见

e. Meet with key banquet customers to build relationship.

与主要的宴会客户见面建立良好关系

f. Be proactive in obtaining sales leads from various sources such as newspaper, internet, TV etc.

通过不同的资源，比如新闻，媒体，电视等主动获得生意机会

g. Actively share information on guest comments, both positive and negative.

主动的分享宾客的正面和负面的意见

h. Responsible for planning and organizing customer events.

负责计划和组织宴客

2. Account Management客户管理

a. To input information related to all accounts into Opera S&C.

将所有客户有关的信息输入Opera S&C系统

b. Manage the Opera S&C database and ensure all information in the system is up to date.

管理Opera S&C系统里的数据和确定所有系统里的信息更新及时

c. Responsible for setting up plans and actions for each account.

负责销售计划的制定并对所有客户执行

d. Participate in account qualification, review and account audit to ensure that all relevant information is obtained for each of the accounts.

参加所有客户的资格确认，检查和客户审查，来确认获得的所有客户的相关信息

e. Prepare Sales Call Reports to record all information on daily sales activities. Please refer to LSOP on Effective Sales Calls Process and Reporting.

准备销售拜访报告，记录每天销售活动的信息。请严格根据LSOP里的有效销售拜访程序和报告制度

3. Train and develop other sales associates培训发展其他销售员工

a. Coach and counsel associates to ensure timely rectification of performance.

定期培训并辅导员工确保工作表现进行良好调整

b. Derive own SMART development plan fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely)

为每个员工启动SMART发展计划，增强实力并克服弱点。（SMART=明确的，可测试的，可完成的，现实的和定期的）

c. Assist in arranging training for other associates and be active in sharing experiences with others.

协助其他员工安排培训，并主动的和其他员工分享经验

d. Assist in reviewing the operation procedures regularly and make recommendations on changes to LSOPs.

协助定期回顾操作程序，并对LSOP所需做的调整提出意见

4. Fully utilize all Marriott Resources很好的利用所有的万豪资源

a. Cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties.

当酒店不能满足客户的需求或者当客户有意向需要其他的酒店的时候，向兄弟酒店做交叉销售，

b. Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts.

经常和市场销售，联合销售团队和GSOs沟通，商讨酒店的需求并确认覆盖所有的客户

c. Make good use of Marriott Rewards and Rewarding Events as a key sales tool.

将万豪奖励活动作为一个主要的销售手段，并有效利用

d. Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.

和其他销售团队合作分享市场信息，讨论客户服务和合作

5. Prepare periodic reports, achievement of goals and budget.准备定期报告，实现目标和预算

a. Assist in preparing periodic reports for record of sales activities and market analysis.

协助准备销售活动和市场分析的定期报告

b. To be fully aware of rooms + catering sales forecast and budget, focus on achieving stretched goals, when we need to fill business and maximise room sales + function space utilization. Be profit minded.

要对房间和餐饮销售的预告有很好的意识，并集中完成延伸的目标

6. Office Etiquette & Business Ethics办公室礼节和商务规范

a. Ensure that all sales associates are properly dressed in uniform or business attire and the general appearance are according to the hotel standard.

根据酒店标准，正确穿着制服或者商业服装，展现专业形象。

b. Conducting business accordingly to the Marriott guidelines and local law.

根据万豪的指导方针和当地的法规开展商业活动。

c. Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.

按照销售运作的标准操作，包括电话处理，准时，酒店规则，条例和LSOPs。

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