• 五险一金
• 带薪年假
• 岗位晋升
• 包吃包住
• 月度员工活动
• 员工生日会
• 班次津贴

1.             Monitor a smooth running, profitable operation in the framework of the Hotel. 
在酒店的框架内确保部门平稳运作、获利。
2.             Responsible to maintain the overall welfare of our associates by providing them with the training & resources to take care of our guests.
负责向员工提供培训和其他资源，使他们能更好地照顾我们的客人。
3.             Develop and enforce standards, policies and procedures in the food & beverage service,
在餐厅和宴会厅协助改进并贯彻标准、政策和程序。
4.             Attain high sanitation standards throughout the Food and Beverage operation by enforcing Marriott’s 43 point Sanitation Checklist.
始终执行万豪的 43 条卫生标准，确保餐饮部的卫生维持高标准。
5.             Development and execute of plans and actions for the improvement of controllable costs, pre-convention & post-convention with Event Management, promotion plans with restaurants.
为增加部门收入, 而协助制定和执行各经营计划.与宴会统筹部门一起召开宴会前筹备会议和宴会后总结会议。
6.             Develop and implement the hotel’s Business & Marketing Plans
拓展并完成酒店的业务计划。
7.             Developing, monitor and take corrective action of annual operating budget, via:
通过以下方法协助餐厅总监在部门运作中作好控制、调整工作，以便达到每年的预算：
·         Controllable Costs控制成本
·         Progress Reports进行汇报
·         P&L Statement盈亏分析
 
SPECIFIC DUTIES 工作任务
OPERATIONS  运营  
1.             Identify and solve problems in a timely fashion.
以适当的方式鉴别和解决问题。
2.             Delegate authority and responsibility to subordinate managers in a way that the entire F&B operation runs smoothly.
委托、授权给下级经理以使宴会部门平稳运营。
3.             Ensure that all legal aspects are being fulfilled in regards to:
确保以下事项法律方面的事项已得到履行：
·         Control daily inventory of liquor, beer and wine,China, Glass & Silver, AV Equipment.
·         每天控制酒类，瓷器，玻璃，银器以及音视频设备的库存。
·         Training for the standard of Service, Sanitation and Safety
·         培训服务的水准，卫生与安全。
·         Truth in menu
·         菜单的真实性
4.             Ensure all managers and associates follow all job safety regulations and all hazards are reported to Loss Prevention and Engineering.
       确保所有经理和员工遵循所有工作安全规则，所有的危险要上报工程及维修部。
5.             To ensure the awareness & enforcement of all Marriott L.S.O.P.’s & property Current Best Methods
确保了解与执行万豪所有的L.S.O.P和酒店的条规。
6.             Enforce operational Standards that are periodically reviewed & updated.
保持运营标准的定期回顾与更新。
7.             Ensure that departments enforce Marriott’s 46-point sanitation checklist by having all outlets inspected on a monthly basis.
确保所有部门贯彻执行万豪的46条卫生标准，每个月都要做检查并有记录。
8.             Ensure that departments are responsible for asset management of all outlet property and facilities.
确保各部门的固定资产和流动资产得到有效管理。
9.             Ensure that departments conduct a preventative maintenance inspection on a monthly basis.
确保部门每月预防性的维护检查。
10.          Enforce Marriott’s Genuine Care Basic at all times.
始终贯彻万豪热情好客的原则。
11.          Above all, to lead by example through a “hands on” approach to motivate our associates to excellence.
要成为员工的榜样、深入到员工之中去引导员工取得成功。
HUMAN RESOURCES人力资源
1.             Assist in hiring, developing and retaining quality managers and associates.
协助雇用、发展和保持一支高质量的经理和员工队伍。
2.             Participate in the appraisal of subordinate managers and use effective coaching and counselling for positive improvement.
参加对下级经理的评估工作，积极的向他们提供有效的指导和忠告。
3.             Conduct annual performance appraisals for subordinate managers in a professional and timely manner.
以专业而适当的方式按时对下级经理进行年度的评估。
4.             Support subordinate managers with an effective training program to make them aware of the expectations and responsibilities that their positions entail.
为下级经理制定有效的培训计划，使他们了解所在职位的责任。
5.             Ensure that departments conduct an effective monthly associate meeting with minutes and P&A forwarded to the GM and HRD.
每月组织有效的员工会议，要有相关会议记录并抄送给总经理、人力资源总监。
6.             Practice “open door” policy to all associates.
运用“开放”的态度对待所有员工。
7．         Create developing plan and tide-up chart for all associates.
为所有员工制定发展计划以及晋升培养计划。
ADMINISTRATIVE 行政
1.             Prepare efficient schedules for management and associates.
编定有效的部门排班表。
2.             Be responsible for all accounting and billing procedures in the outlets.
负责所有财务的程序在本部门得到执行。
3.             Be responsible for the accurate supervision of the associate time control and payroll systems by working with Accounting and HRD.
通过与会计和人力资源部的工作，确保员工工作时间和薪水准确无误。
4.             Assist in planning outside associates activity to promote teamwork.
协助计划员工社外集体活动以促进团对精神。
5.             Promote positive inter-departmental relations through candid communication and cooperation.
通过坦率的交流与合作促进部门内部的关系。
6.             Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
对于顾客的询问/关注，应在24小时内予以适当的答复。
7.             Perform any reasonable request made of management which is not life threatening or against the law.
在不涉及生命安全和违反法律的情况下，完成管理层布置的其他工作任务。
8.         Assist the completion of yearly Associate Opinion Survey and Annual Appraisal in a timely manner.
协助完成年终员工意见调查和年终评估工作。
 
MARKETING营销
1.             Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
了解所有的万豪奖励计划和与之相关的记分程序.
2.             Assist in the development & execution of marketing plans for the outlet.
协助制定营销计划并把他推向市场。
3.             Be aware of competitors in the market & assist in a competition analysis on a quarterly basis.
了解竞争对手，每个季度作一次市场竞争分析报告。
 
JOB SPECIFICATION 职位要求
1.             Demonstrated leadership qualities.领导能力
2.             Demonstrated excellent technical knowledge of restaurant operations.出色的饭店运营技能知识
3.             Demonstrated strong hospitality and communication skills.出色的社交能力
4.             Demonstrated strong work ethic.职业道德

惠州博罗佳兆业万怡酒店由佳兆业集团(香港联交所上市企业1638)投资兴建、美国万豪国际集团经营管理。博罗佳兆业万怡酒店是万豪集团在华南区第一家万怡品牌。酒店位于广东省惠州市博罗东江新城，周边风景优美，山水交相辉映，空气宜人，234间精致豪华客房及套房能使客人尽情探寻放眼远眺的新视野。现邀您与我们一道，为客人提供富有新意并融入地方特色的优质服务，使客人在每一次入住都身心愉悦，恢复活力，畅享清新怡人之旅。美国万豪国际集团是全球首屈一指的酒店管理公司，创建于1927年，在全球77个国家和地区管理超过4000家酒店，拥有超过325000名员工，连续17年荣登《财富》全球“最佳雇主”。发现归属是我们全球大家庭的优势，这正是为什么有如此多的员工加入我们，这里能给您家一样的温馨和幸福，这里的每位员工都可以真正做回自我。如果您也认同这一宗旨，请加入我们大家庭，找到适合您的职位。万豪期待您的加入，为您开启世界机遇之门。